Business Systems Analyst (ERP Technical Analyst)

Cabell Huntington Hospital is seeking a Business Systems Analyst I to support healthcare information systems and ERP operations. The role analyzes, implements, configures, troubleshoots, and improves automated systems, with a focus on Infor CloudSuite ERP, reporting, data quality, integrations, documentation, and business process support.

What you'll do:

• The Business Systems Analyst I will assist in analysis, specifications, and design of automated systems as well as assist in the implementation of new systems or modifying existing ones
• This position also investigates problems related to business solutions and provides application support
• This role will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures
• This role will create and implement reports and analysis that help maximize the effectiveness of healthcare business management initiatives and strategies, as well as produce requirements, gathering and writing functional specifications, performing workflow analysis, acting as liaison between the customer and the technical team, and providing project management support
• More duties include developing test plans and test scripts, providing analytical expertise to support data quality improvement, and recommending methods to minimize workloads
• Administer, configure, and maintain the system to ensure optimal performance
• Implement and test system updates, patches, and new modules
• Skillset to customize security roles within the Infor CloudSuite ERP system
• Recommend and implement system admin processes to maximize efficiency and productivity
• Provide system technical support, troubleshooting issues, and resolving system-related problems
• Create and maintain Infor CloudSuite ERP Customizations (*RICE Items: Reports, Interfaces, Customizations, Extracts*) as needed for enterprise optimization and alignment
• Create and maintain reports and dashboards to support data-driven decision-making

What they're looking for:

• Prefer proven experience as an Infor CloudSuite ERP Technical Analyst or in a similar role, with a strong track record of successful ERP system implementations and support
• Skillset to customize security roles within the Infor CloudSuite ERP system
• General knowledge of healthcare-specific ERP solutions is advantageous
• Bachelor's Degree in related field (As Described Above) + 1 year work experience
• + 3 years education + 3 years work experience
• + 2 years education + 5 years work experience
• + 1 year education + 7 years work experience
• + 0 college education + 9 years work experience
• Degree in Health Information Systems or related field preferred; or college level study leading to certification in related field
• Experience with these Infor CloudSuite ERP Tools highly recommended: