Business Systems Analyst II

Position Information

The Business Systems Analyst II (BSAII) provides professional level services to units supported by the Administrative Services and Strategic Executive Team (ASSET), including Chancellor, Provost, Finance & Administration, Facilities and Planning, Design and Construction and Capital Projects. Analyzes and evaluates business workflows and collaborates to design and assist in implementing automated solutions using business software like Tableau, Smartsheet, FAMIS, Oracle, eBuilder, Google Workplace and various UCR systems, including the creation and management of standard operating procedures (SOPs).

The full salary range for the Business Systems Analyst II is $71,931.60 - $127,994.40 annually. However, the expected pay scale for this position is up to $85,000 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience and other business and organizational needs. There are two (2) vacancies for this position.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Key Responsibilities

• 35% — Applies knowledge of business systems (Tableau, Smartsheet, FAMIS, Oracle, eBuilder, Google Workplace and various UCR systems) to create automated dashboards, reports and other financial and administrative summaries.
• 20% — Formulates and defines limited to moderately complex systems scope and objectives. Analyzes business processes and problems to understand and validate functional business requirements to meet end-user needs. Gathers, analyzes and documents functional business requirements.

  Partners and consults with cross-functional teams of varying technical expertise to map data flows, identify integration gaps, and refine data models in support of evolving business requirements. Analyzes complex business and system issues, collaborating directly with leadership, stakeholders, and clients to research, design, and deliver scalable solutions.

• 20% — Identifies, evaluates and develops limited to moderately complex systems and procedures. Executes unit integration and acceptance testing according to developed plan. May participate in cross-functional teams to address business process or systems issues.

  Conceptualizes and builds custom datasets to eliminate data gaps where system tracking is unavailable or highly fragmented. Designs and deploys automated pipelines to extract, transform, and blend raw data across various platforms into clean, structured data sets that power business reporting and analysis.

• 20% — Assists with project plan development and end user documentation. Gathers and analyzes data to prepare business process and procedural documentation. Assists with implementation of changes in development, maintenance, system standards and in the creation of specifications.

  Partners with cross-functional stakeholders and clients to translate complex business processes, technical specifications, and system requirements into standardized, user-friendly Standard Operating Procedures (SOPs). Continuously audits, updates, and governs the documentation repository to ensure all SOPs, system standards, and technical specifications remain accurate, compliant, and aligned with operational changes.

• 5% — Helps develop basic user interface designs. Provides support on new applications.

  Provides ongoing support and system troubleshooting while actively configuring system parameters, custom forms, user permissions, standard reports, and interactive dashboards to guide business stakeholders through end-to-end system implementation, enhancements, and routine maintenance.

Experience

• 2 - 4 years of related experience. — Required

Education

• Bachelor's degree in related area and/or equivalent experience/training. — Required

Minimum Requirements

General knowledge of business and process analysis functions. Demonstrated testing and test planning skills. Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. Demonstrated ability to work with others from diverse backgrounds. Intermediate knowledge of related areas of IT. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem-solving skills. Skills associated with analysis of processes and issues of moderate scope, information flow and architecture. Knowledge relating to software design.

Preferred Qualifications

Ability to use Artificial Intelligence (AI) platforms such as Gemini, Copilot, etc. to simplify and enhance business processes. Ability to write queries to validate data logic, run root-cause analysis and assist with data mapping/migrations. Intermediate Knowledge of System Integrations such as APIs and ETL Pipelines.

Knowledge, Skills and Abilities

• Demonstrated ability to work with others from diverse backgrounds. — Required
• Intermediate knowledge of related areas of IT. — Required
• Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem-solving skills. — Required
• General knowledge of business and process analysis functions. — Required
• Knowledge relating to software design. — Required
• Demonstrated testing and test planning skills. — Required
• Skills associated with analysis of processes and issues of moderate scope, information flow and architecture. — Required
• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. — Required
• Ability to write queries to validate data logic, run root-cause analysis and assist with data mapping/migrations. — Preferred
• Intermediate Knowledge of System Integrations such as APIs and ETL Pipelines. — Preferred
• Ability to use Artificial Intelligence (AI) platforms such as Gemini, Copilot, etc. to simplify and enhance business processes. — Preferred

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Physical Requirements

• Bend — N/A
• Sit — Constantly
• Squat — N/A
• Stand — Occasionally
• Crawl — N/A
• Walk — Occasionally
• Climb — N/A

Mental Requirements

• Read/Comprehend — Constantly
• Write — Constantly
• Perform Calculations — Frequently
• Communicate Orally — Frequently
• Reason & Analyze — Constantly

Environmental Requirements

• Is exposed to excessive noise — No
• Is around moving machinery — No
• Is exposed to marked changes in temperature and/or humidity — No
• Drives motorized equipment — No
• Works in confined quarters — No
• Dust — No
• Fumes — No

Special Conditions

• Required
• Required