Business Systems Analyst Intern

Trane Technologies creates sustainable and efficient climate solutions for buildings, homes, and transportation. The Business Systems Analyst Intern will support field operations by troubleshooting business system issues, documenting processes, assisting with application deployments, and contributing to business operations projects.

What you'll do:

• Log in and respond to support calls
• Troubleshoot/resolve transaction issues and coach user on appropriate process tasks and system functionality available to achieve their objectives
• Identify process and application problems and provide resolutions
• Observe and document malfunctioning software
• Create user guide documentation and update existing process documentation
• Participate in user acceptance testing for application deployment
• Lead and/or assist with project work within business operations support
• Complete application setups

What they're looking for:

• Must be a full-time student
• Must be enrolled in a 2 or 4 -year accounting, finance, management information systems, business administration, computer science, or related program OR in a bachelor's degree program in accounting, finance, management information systems, business administration, computer science, or related discipline
• Experience with Microsoft Office Suite required
• Must be able to work well and adapt to change in a fast-paced environment
• Excellent written, verbal, and interpersonal communication skills and ability to work in a team environment required
• Strong interpersonal skills required
• Strong customer service skills required
• Applicants must currently reside in the La Crosse area in order to be considered, as the position requires year-round availability while attending school full time
• Business system experience preferred

Benefits:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
• On-Site work Monday through Thursday and remote work on Friday.