Cafe Kindness Ambassador at The Bridge (Student) (FWS)

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Time Type:

FLSA Status:

Summary:

The position of the Café Kindness Ambassador includes coordinating the Birthday Treats program’s daily logistics, as well as assisting with the Bridge Café operations as needed.

Essential Functions:

• Facilitate birthday coupon redemptions during Bridge operating hours.

• Management of presentation area, including but not limited to a photo wall and social media presentation.

• Data collection and management of information pertaining to Birthday Treats program.

• Prepare and sell menu items by following recipes and preparation techniques for all beverages.

• Maintain inventories by replenishing supplies.

• Communicate with student manager about the needs of the space, including but not limited to materials and support.

• Assist with events in space.

• Maintain a friendly work environment with staff.

• Ensure the space is clean and free from excess trash, as well as keep the furniture organized and in proper formation.

• Deliver exemplary customer service to all students, staff, faculty, and visitors.

• Maintain a calm demeanor during periods of high volume or unusual events to keep cafe operating smoothly and to set a positive example for coworkers and peers.

• Follow all procedures for cash handling and security to ensure safety for all staff.

Position Type/Expected Hours of Work:

• Part-time.

• 5 - 10 hours per week.

Salary Range:

• $18.40 per hour.

Required Education and Experience:

• Must be currently enrolled at American University with a valid AU email account.

• Student must have an active Federal Work Study (FWS) award.

• Experience working discreetly with confidential and personal information.

• Successful candidates must be in good academic standing with a cumulative GPA of 2.5 or higher.

• Must be able to lift items weighing up to 25 pounds.

• Flexibility to work days & nights 7:30 AM - 11:30 PM, Sunday – Friday, specifically Wednesdays, for a total of 5 - 10 hours per week at The Bridge Cafe, Butler 2nd Level.

• Ability to work with diverse populations including students, staff, faculty, and visitors.

• It is recommended but not required that you have previous customer service and/or food service experience.

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

• Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [email protected].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.