Campus Undergraduate Summer Internship Program - 2027 Product Innovation, Credit & Fraud Risk - Phoenix, AZ

American Express is a global company known for its commitment to innovation and customer service. They are seeking an intern for the Credit and Fraud Risk team to support product innovation and analytical capabilities related to risk management. The role involves collaborating with cross-functional teams to develop and implement risk strategies that enhance customer experience.

What you'll do:

• Defining a clear and innovative product vision, creating and executing product roadmap, and communicating thoroughly with stakeholders
• Support development of next generation software products and solutions to solve risk management needs using latest tools and technologies
• Collaborate with multiple risk strategy partners, technology teams and other product teams to build & iterate on products that directly impact millions of customers and prospects
• Manage the implementation of risk products, drive global, reusable & configurable design, prioritization, rationalization/globalization, feature development, testing, integration, and product launch using low-code tools
• Coordinating calls with cross-functional teams to help define product features, user stories, and business requirements
• Hosting daily stand-up meetings with technology partners and resolving any issues that arise during development
• Analyzing data to assess products’ performance and make data-driven decisions regarding the product’s future state
• Participating in team meetings, planning sessions, building relationships, and gathering insights across business functions
• Creating decks, product requirement documentation, and status updates for leadership
• Sharing insights, gathering feedback, and providing recommendations to leaders through presentation or reports
• Identify, design, and solution reusable/global components within the risk product ecosystem
• Support discovery of current state product & create a solution to eliminate existing inefficiencies/pain points

What they're looking for:

• Currently enrolled in full-time bachelor's degree program
• Bachelor's degree candidates with an expected graduation date between December 2027 and June 2028
• Demonstrated interest in digital technologies and customer-driven design
• Independent thinker who's organized, has great attention to detail, and can multi-task
• Strong analytical, problem-solving/quantitative skills
• Willing to take risks, experiment, and share fresh perspectives
• Proficient in analytical and presentation tools, including Excel and PowerPoint
• Excellent written and verbal communication skills, and ability to present ideas clearly

Benefits:

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities