Campus Undergraduate Summer Internship Program - 2027 Product Management, Global Commercial Services - New York, NY

American Express is a leader in financial and membership services, committed to supporting businesses worldwide. They are seeking undergraduate interns for their Global Commercial Services team to assist in product management, focusing on developing product strategies and enhancing customer experiences.

What you'll do:

• Develop business cases for new products, features and customer experiences
• Analyze customer feedback, market trends, and the competitive landscape to identify opportunities and inform product strategy
• Synthesize data, analytics, and financial insights to develop recommendations
• Support product management processes, including, maintaining product backlogs, prioritizing features, and documenting key product and operational processes
• Collaborate with cross-functional teams, including Marketing, Finance, Technology, Legal, Compliance and other stakeholders

What they're looking for:

• Currently enrolled in a full-time bachelor's degree program
• Bachelor's degree candidates with an expected graduation date between December 2027 and June 2028
• Demonstrated interest in commercial payments, digital products, and product management
• Strong analytical and problem-solving skills with the ability to distill complex concepts into clear insights and recommendations
• Intellectual curiosity and desire to continually learn about the evolving payments landscape and emerging technologies
• Ability to collaborate with and build strong relationships with leaders, colleagues across different time zones, and cross-functional partners to deliver value
• Strong project management skills and attention to detail, with the ability to manage multiple priorities
• Excellent written and verbal communication skills with ability to present ideas clearly and concisely
• Demonstrated resilience, proactive mindset, and a willingness to challenge the status quo and drive continuous improvement
• Proficiency in analytical and presentation tools, including MS Excel and PowerPoint
• Experience using AI tools (e.g. ChatGPT, Microsoft Copilot, etc.) to enhance research, analysis, problem solving, and productivity

Benefits:

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities