Pointclickcare
Mississauga or Salt Lake City or Canada
Canada- Escalation Manager (Customer Support)
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Apply to Canada- Escalation Manager (Customer Support) at PointclickcareJob details
- Location
- Mississauga or Salt Lake City or Canada
- Work type
- Remote
- Compensation
- $100,000 - $110,000/yr
- Posted
- Jul 30, 2026
- Apply on
- jobs.lever.co
About this role
8+ years in customer support escalation management in a SaaS environment; build escalation function; cross-functional collaboration; executive communication and strong writing skills; bachelor's degree preferred.
What you'll do at Pointclickcare:
- managing escalations
- building function
- coordinating teams
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