Cash Receipts Analyst I

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

ORLANDO HEALTH - BENEFITS & PERKS:

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Position Summary:
Responsible for the timely and accurate posting of all cash receipts into various patient accounting systems.

Essential Functions:
• Process daily lockbox deposit receipts and prepare for delivery to lockbox.
• Assure proper placement of exception and unidentified items.
• Monitor and process electronic data.
• Maintain complete and accurate records for auditors.
• Contact payees of unidentifiable payments to obtain proper placement prior to refunding payment and balance accounts daily.
• Monitor, research, and record all checks received on premise, contact payee when unidentifiable or improperly completed (no signature, improper payee, restrictive endorsement, etc).
• Contact payees of unidentifiable payments on “Suspense” accounts and report and out of balance amounts to Cash Receipts Supervisor.
• Transfer payments between hospital patient accounts, practice receivables, and general ledger accounts.
• Process and post any adjustments to hospital patient accounts when notification is received from the bank regarding foreign currency differences.
• Process and post batches necessary to correct any payment code errors.
• Process and post “$0 remittances” in order to record explanation of benefits notes on patient accounts.
• Process insufficient and stop payment checks received from Finance or the bank.
• Communicate effectively with all levels of Orlando Health employees, and with individuals outside Orlando Health (i.e. insurance companies, clinic, bank, and auditors).
• Enter batch totals on daily control log in an accurate and timely manner.
• Follow up with appropriate staff to locate missing information.
• Maintain necessary logs.
• Responsible for answering telephone calls in area when needed.
• Efficiently and accurately utilizes the computer system to enter appropriate information.
• Assist Cash Receipts Analyst II with planning and organizational activities as needed.
• At all times maintains confidentiality regarding patient, personnel and corporate issues.
• Participate in departmental meetings as necessary.
• Seek to gain needed knowledge and experience to promote to Cash Receipts Analyst II position and perform Cash Receipts Analyst II functions as necessary.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions:
Performs other duties as assigned.

Education/Training:
High school graduate or GED required. Required to perform 10-key operations by touch. Must complete PFS orientation program
and all other mandatory training assigned within 6 months of hire.

Experience:
One (1) year office and computer experience, to include accounting related duties.