CDOC ONLY - Corrections Case Manager I -Transfer to Offender Services HQ Colorado Springs

Department Information

Location: This is a transfer opportunity for a Corrections Case Manager I located at Offender Services at Headquarters in Colorado Springs.

This notice provides instructions about how to submit a request for a lateral transfer, voluntary demotion or classification transfer (collectively referred to as a transfer in these instructions) to a different facility within the Colorado Department of Corrections (CDOC). The CDOC Office of Human Resources (OHR) administers the Centralized Transfer Process (CTP) for covered positions. When filling a covered position with a transfer, an AA will consult with OHR. 

If you are a CDOC employee and you are interested in this transfer, please complete this transfer request through https://www.governmentjobs.com/careers/colorado/transferjobs.

Upon receipt, your submission will be reviewed by the Office of Human Resources (OHR) to determine if you meet the criteria for a transfer to the requested classification. After the review, OHR will notify you with a status update. 

If you are a CDOC employee and you are interested in this transfer, please complete this transfer request through https://www.governmentjobs.com/careers/colorado/transferjobs. Upon receipt, your submission will be reviewed by the Office of Human Resources (OHR) to determine if you meet the criteria for a transfer to the requested classification. After the review, OHR will notify you with a status update. 

If you are applying as a Lateral Transfer, you must be a current Corrections Case Manager I (A1A1XX), and you must also meet the minimum qualifications listed below. 

If you are applying as a Voluntary Demotion or a Classification Transfer you must meet certain criteria listed below under Minimum Qualifications.

In addition to a great agency and rewarding, meaningful work, we offer: 

• Distinctive career advancement opportunities throughout the state system;    

• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans. Member Contribution Rates Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits.

• Medical and dental health plans;     

• Short and long term disability coverage;    

• Paid life insurance;    

• 11 paid holidays per year plus vacation and sick leave;    

• Wellness program, tuition reimbursement, training opportunities and more.

• Visit State of Colorado Employee Benefits. for more information.

Description of Job

**Please note: all applications for transfer requests must be approved by the employee’s current Appointing Authority. After OHR reviews your application - if your name is being considered for a transfer, we will contact your current Appointing Authority at that time for review of your transfer request.

This position exists to centrally monitor all offender classification actions requiring initial facility assignment or reassignment. Final authorization to such actions can be made by this position. This position also monitors offender population management to ensure proper assignments while balancing the rated capacities of each facility under control or in contract with the Department of Corrections. The position acts as a liaison to facilities. This is an Entry Level position in the Central Classification Unit.

• Conducts thorough reviews of diagnostic case manager initial assessments and admission data summary, to include information about, criminal history, social history, medical, dental, mental health needs, occupational experience and interests, vocational programming, and educational status in addition to the information contained within the offender’s diagnostic summary and electronic files and any prior case management notes, case plans, or progress summaries;
• Authorizes final classification and facility assignment of all offenders to ensure public, staff and offender safety by reviewing all relevant case file material, automate data and recommendations from facility case manager and classification committees and documenting each decision;
• Liaison for Offender Services to assigned facilities for coordination of inmate movement, classification issues, disciplinary, grievance and due process procedures. Analyze facility bed space availability by balancing and computing daily inmate movement;
• Retrieves, enters, updates and finalizes offender information within the database by accessing computer data to ensure accuracy of each offender's record with regard to Offender Systems;
• Ensures compliance with state statutes, correctional standards, department and administrative regulations and federal laws related to Offender Classification, disciplinary, case management, through regular auditing of offender records. Satisfy inquiries from outside legal jurisdictions, facility personnel, inmates and the general public through written and oral communication in an effort to resolve complaints, issues and problems concerning Offender Systems;
  
• Recommends changes to departmental policy regarding Offender Classification, case management, due process, administrative segregation and population management procedures. Recommends changes to the supervisor and director regarding the tracking of facility population and management of available bed space;
• Recommends offender classification overrides for facility placement;
• Recommends specialized needs placement (incentive unit/restricted privileges/residential treatment program);
• Position collaborates with facility management level staff on inmate facility assignments, utilizing systems, policies and principles when non-typical housing needs arise;
• Reviews classification and determines placement of offenders in the system depending on criteria, custody level, custody issues, and time frames.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

If you are applying as a Lateral Transfer, you must be a current Corrections Case Manager I (A1A1XX)..

If you are applying as a Voluntary Demotion, you must be in a current classification that is higher than a Corrections Case Manager I (A1A1XX).or you must have been previously certified at the level of Corrections Case Manager I (A1A1XX). You must also meet the minimum qualifications listed below.

If you are applying as a Classification Transfer, your current classification must have the same pay range maximum as a Corrections Case Manager I (A1A1XX).\ and you must also meet the minimum qualifications listed below

Class Code & Classification Description:

A1A1XX Corrections Case Manager I

Minimum Qualifications:

Three (3) years of experience working directly with a *hard to serve high needs client population in a correctional or human services environment providing case management work to include case planning, assessment of risks and needs, coordination of community services and/or identifying needs and referring to appropriate resources, and monitoring compliance and overall case supervision as your primary assignment. 

Additional components may include multidisciplinary staffing/regular meetings, resolving client issues, and aiding offenders in locating housing and acquiring employment.

*Hard to serve high needs clients include individuals with multiple barriers to employment, lack of educational or occupational skills attainment, low-income workers earning wages below self-sufficiency, low levels of literacy or English proficiency, disability status, basic skills deficient, homelessness, ex-offenders and justice involved, and public assistance dependency. 

-OR-

Three (3) years of  *corrections experience which must include one (1) year experience with a hard to serve, high needs client population providing components of management of incarcerated individuals exhibited by involvement and familiarity with processes that directly affect classification, programming, or daily living which provide progressive opportunities for appropriate placement to include involvement in: Internal Classification Committees (ICC), Classification Hearings, Job Placement and Supervision, Individualized Program Instruction/Tutoring, Multi-Disciplinary Staffing, Responding to Grievances and Resolving  Issues of incarcerated individuals, Housing Placement and Movement of incarcerated individuals, Intelligence Gathering and Processing, as well as Role Modeling Pro-Social Behaviors while maintaining Positive Professional Communications by providing the incarcerated population with Crisis Intervention.

Additional components may include components such as aiding in locating housing, help with acquiring employment, and community resources/ support to include regular meetings with clients, coordination of services and/ or assessing client's needs and referring to appropriate program intervention. Experience may also include aiding clients with over coming barriers for stability in reaching re-entry goals. 

*Corrections-related experience is defined as experience in which the employee provided a direct service to/with clients detained against their will such as custody/control, teaching, social work, nursing, food service, and general maintenance; or supervised inmates in the implementation of a program such as correctional industries. This experience is not earned in clerical support programs. 

- OR - 

A combination of education (Criminal Justice, Social Work, Sociology, Psychology or similarly related field) and experience as defined above equal to three (3) years.

Any work experience less than full time will be prorated. Experience must be clearly described, in your own words, within the work experience section of your application to meet this requirement. Positions held within CDOC must be separated by classification, dates, and duties or the application may not be accepted.

NOTE:  CO I and clerical support experience does not have the authority outlined in the minimum qualifications to perform components of offender management as it relates to classification hearings, ICC, Multi disciplinary staffing, vetting responses to inmate grievances etc.  Therefore, experience as a CO I and clerical support does not meet the definition of offender management as outlined in the minimum qualifications.   

Required Competencies:

• Strong written and oral communication skills; 
• Innovative critical thinking/decision making/problem solving skills; 
• Demonstrated ability to organize, plan and prioritize; 
• Strong ability to multi-task and demonstrate flexibility; 
• Strong self motivation; 
• Strong organizational skills;
• Strong computer skills;
• Exceptional interpersonal skills including forming and maintaining productive working relationships at all levels in the organization and with other stakeholders;
• Strong analytical skill and ability to readily recognize system processes and identify areas for improvement;
• Ability to understand and apply rules, procedures, processes, and concepts;
• Ability to advise others.
• Self-control, a strong sense of ability to work in stressful, potentially violent situations;
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;
• Tolerance to stress, confinement, and high-stakes interaction;
• Ability to read and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing.
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

• Experience providing case management or offender management services as defined above;
• Experience working with inmates;
• Thorough knowledge of Evidence Based Practices and Interventions for the successful re-entry of inmates;
• Proven ability to provide efficient and effective service to hard to serve population with medium/high risk needs;
• Excellent ability to coordinate services and cooperate with others toward a common goal;
• Proficiency in Microsoft Office (Word, Excel) and Google Suite (Gmail, Drive, Sheets, Docs).

IMPORTANT INFORMATION
Your transfer request will be reviewed to determine if you meet the criteria for a transfer, as identified in Section 3 of Addendum B to the Statewide Partnership Agreement. Be sure the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above. Resumes and “see resume” statements will not be accepted in lieu of the “Work Experience” section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

If you have a resume, transcripts, a license or other relevant documentation please upload and attach copies to your application.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).  Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it.

**You are encouraged to print a copy of this announcement for your records**

Supplemental Information

After submitting a transfer application, you should receive an email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the transfer application and typed the correct email address on the application.

Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Dept. of Corrections employee or from this email address: [email protected]. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date or if you have questions about this job announcement, please contact [email protected] 

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. 

The Colorado Department of Corrections is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Employee Relations Specialist, Kristen Lange, at [email protected] or call 719-728-0270.

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.  Please click the following link for detailed information:  www.colorado.gov/pacific/dhr/benefits 

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
 

Supplemental Questions

Required Question

Agency Information

EmployerState of ColoradoAddress See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/