CEA A, Head of Service Design

Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.

Caltrans Director's EEO Policy and EEO Policy Statement:

https://dot.ca.gov/programs/equal-employment-opportunity

A Statement of Qualifications is required to participate in the examination.

Candidates must provide detailed and specific examples from their professional education, experience, and training that directly answer each of the Statement of Qualifications (SOQ) questions outlined below. In addition to the examples, candidates must also include their overall length of time of their experience as it relates to each SOQ question in the space provided. Each question will be scored individually, therefore, candidates must provide length of time and specific examples to each question.

Responses to the SOQ must be submitted on the Department of Transportation's CEA Statement of Qualifications Form (PM-0503). Any SOQ responses that are not submitted on the PM-0503 will not be scored. Each box provided on the form for your response has been limited to 2000 characters. Additional documents to supplement the PM-0503 will not be reviewed during the examination scoring. 

The PM-0503 SOQ Form can be found in the Required Application Package Documents section of this advertisement.

Submit your competed PM-0503 in the “Additional Documents” section. Select “Other” from the drop-down menu for Type of Document and enter SOQ for the Description. Upload your completed PM-0503, then Save & Review Application.

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Who May Apply

How To Apply

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  Candidates must provide detailed and specific examples from their professional education, experience, and training that directly answer each of the Statement of Qualifications (SOQ) questions. In addition to the examples, candidates must also include their overall length of time of their experience as it relates to each SOQ question in the space provided. Each question will be scored individually, therefore, candidates must provide length of time and specific examples to each question.
  
  
  Responses to the SOQ must be submitted on the Department of Transportation's CEA Statement of Qualifications Form (PM-0503). Any SOQ responses that are not submitted on the PM-0503 will not be scored. Each box provided for your response has been limited to 2000 characters. Additional documents to supplement the PM-0503 will not be reviewed during the examination scoring.
  - PM0503 SOQ Exam Form

• Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
• Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

The examination will consist of an evaluation of the Statement of Qualifications (SOQ). All interested applicants must submit a Statement of Qualifications (SOQ) using the provided PM-0503 SOQ Form with their State Application. This will be the only tool used to determine your eligibility and ranking for this examination. The SOQ will be evaluated based on the quality of examples provided with each question, as well as the overall length of time candidates indicate related to each question response. Candidates who fail to submit an SOQ on the PM-0503 SOQ Form will be eliminated from the examination.

A passing score of 70% or higher must be obtained to establish eligibility. Hiring interviews will be conducted with the most qualified candidates. All candidates will receive written notification of their examination results. The result of this examination will be used only to fill the position of CEA A, Head of Service Design with Caltrans. Applications will be retained for twelve months.  

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.