Certified Medical Office Assistant (Primary Care)
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Apply to Certified Medical Office Assistant (Primary Care) at Westbrook Health ServicesJob details
- Location
- Parkersburg, West Virginia
- Work type
- Onsite
- Compensation
- $33,280 - $37,440/yr
- Posted
- 3 days ago
- Apply on
- secure.entertimeonline.com
About this role
Description
The Certified Medical Assistant provides direct clinical and administrative support to ensure efficient, trauma-informed medical and behavioral health services.
Responsibilities include obtaining vital signs, collecting laboratory specimens, administering medications, documenting in the EMR, assisting
prescribers, and coordinating aspects of patient care in alignment with WHS, CCBHC, and regulator
standards.
Essential Duties & Responsibilities
Clinical Support:
- Obtain patient medical information, vital signs, height, and weight; document accurately in the EMR.
- Prepare patients for examinations and assist clinical staff and prescribers as directed.
- Perform basic first aid procedures, including dressing changes, bandage application, and suture removal, within scope or practice.
- Monitor and document temperature logs and other required clinical tracking logs.
- Prepare, label, and log laboratory specimens according to protocol.
- Administer injectable medications per policy and scope of practice.
- Collect and prepare laboratory specimens, including blood and urine; complete UDS collection.
- Assist with nursing tickets, MAT workflows, and clinical procedures.
Documentation & Compliance
- Record medical history, test results, and clinical updates in the EMR.
- Obtain Board of Pharmacy (PDMP) information and complete medication-related documentation.
- Obtain medication prior authorizations as needed.
- Maintain accurate logs for clinical monitoring.
- Maintain confidentiality in accordance with HIPAA, 42 CFR Part 2, and WHS policy.
- Follow all federal, state, and organizational regulations and safety standards.
Clinical Environment & Equipment
- Clean, stock, and prepare exam rooms for patient care.
- Ensure all medical equipment is in proper working condition.
- Perform routine checks of emergency equipment, including AED batteries and pads.
- Report malfunctioning equipment and ensure timely resolution.
Care Coordination
- Manage incoming and outgoing patient communications, including returning calls related to test results, medication refills, appointment questions, and clinical concerns.
- Explain treatment procedures, medications, diets, and provider instructions to patients.
- Contact medical facilities or departments to schedule tests or admissions.
- Support efficient clinic flow and positive client experience across assigned programs.
Requirements
Professional Expectations
- Demonstrate WHS mission, values, ethical standards, and trauma-informed care principles.
- Attend required trainings and maintain clinical competencies.
- Perform other duties as assigned to support clinical operations.
Minimum Qualifications
- High school diploma or GED required.
- CMA certification required
- Experience with injections, specimen collection, and EMR documentation preferred.
- Prior medical or behavioral health experience strongly preferred
Competencies
- Clinical accuracy and safety
- Confidentiality and ethics
- Communication and teamwork
- Attention to detail
- Adaptability in fast-paced clinical environments
Physical Requirements
- Frequent standing, walking, and movement between clinical spaces.
- Ability to sit, bend, reach, and lift up to 25 pounds.
- Manual dexterity for injections, specimen handling, and EMR entry.
- Visual and auditory ability to read medical information and communicate effectively.
- Ability to maintain composure and accuracy in busy medical/behavioral health settings.
Summary
The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our knowledgeable and experienced staff.
Westbrook provides Equal Employment Opportunity to all employees and applicants. Employment decisions are made based upon an individual’s skills and qualifications without regard to race, color, creed, religion, sex, age, national origin, citizenship, disability as defined in the law, veteran status, sexual orientation, pregnancy and related conditions, genetic information, gender identity or any status or characteristic protected under applicable federal, state, or local laws. Westbrook also prohibits unlawful discrimination based upon the perception of those characteristics or any association with a person who is perceived to have any of those characteristics. Discrimination based on any of these factors is totally inconsistent with our philosophy of doing business and will not be tolerated at any time.
Qualified individuals with bona fide disabilities, as the term “disability” is defined in the law, are entitled to reasonable accommodations in the application process and in their employment. Although Westbrook is responsible for providing reasonable accommodations, the responsibility for identifying whether accommodation is needed and what constitutes a reasonable accommodation is shared jointly by the employee and Westbrook.