Channel Account Manager - Central Florida

ABB is a global technology leader in electrification and energy distribution solutions. The Channel Account Manager will drive sales growth and customer satisfaction in Central Florida by developing market opportunities, managing channel partner relationships, supporting sales processes, and providing competitive analysis.

What you'll do:

• Identifying and driving the development of new market opportunities in the designated market and building relationships with local channel partners
• Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy
• Ensuring efficient marketing activities and communicates value proposition to customers. Train channel partners on our products and processes, and be available for regular in person visits to support their business
• Managing administrative procedures in sales processes and supports cash collection and project management activities, when needed
• Analyze territorial sales potential and develop sales strategies, utilizing regional commercial operation resources necessary to achieve customer service levels
• Develop & maintain a high level of customer satisfaction through consistent high quality interactions with customer management. Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS
• Provide management with current competitive information on a continuing basis, including competitive pricing, policy changes, product development, and marketing strategies

What they're looking for:

• Bachelors degree with 2 years plus experience or high school diploma with 4 years plus experience in sales or sales support
• You are passionate about connecting with others, finding solutions, and winning against competition
• You are adept in Microsoft Office Suite platforms
• You thrive in a collaborative environment and working with cross functional teams
• Candidates must have work authorization to work in the US

Benefits:

• Remote work model with office access to the Lake Mary location.
• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus.
• Vision benefit.
• Company paid life insurance (2X base pay).
• Company paid AD&D (1X base pay).
• Voluntary life and AD&D – 100% employee paid up to maximums.
• Short Term Disability – up to 26 weeks – Company paid.
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).