Child Support Supervisor (HCA/CSSD #22693)

$27.37 - $41.06 Hourly

$56,931 - $85,396 Annually

This position is a Pay Band C7

Interviews are anticipated to be conducted within two weeks of closing date.

This posting may be used to fill multiple vacancies.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

The Child Support Supervisor will:

• Supervise, train, direct, and evaluate a team of Child Support Specialists;
• Ensure compliance with all Federal and State laws and regulations;
• Confirm adherence to Department policies and procedures.

The Child Support Supervisor is responsible for:

• Monitoring caseload management and reviewing work processed by Child Support Specialists to ensure productivity and quality goals are being achieved;
• Assisting in overall office management to support efficient operations and service delivery.

• External customers include custodial parents, noncustodial parents, and employees;
• Internal customers include field office staff, attorneys, and management.

The Ideal Candidate has:

• Strong leadership skills with a bachelor's degree in any field from an accredited college or university;
• Supervised and supported staff while monitoring performance;
• Ensured adherence to Federal and State laws, regulations, policies, and procedures.

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Agency Contact Information: Theresa Romero, (505) 394-2977. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.