Children’s Quality System Specialist

The Department of Health Services (DHS), Division of Medicaid Services (DMS) is recruiting to fill a Children’s Quality System Specialist, within the Bureau of Children’s Services (BCS). 

This position has the ability to work remotely up to 5 days per week but will be required to report to an office location on occasion to complete certain tasks. This position can be headquartered at one of our central or regional offices. This schedule may vary based on training or operational need.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months. 
• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service. 
• Exceptional pension plan with a 7.25% employer match in 2027 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!  
• Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

As the Children’s Quality System Specialist, you will represent specific program areas with distinctive IT systems applications, needs, and requirements for the Bureau’s children’s programs, including the Birth to 3 Program, Children’s Long-Term Support (CLTS) Waiver Program, Children’s Community Options Program, Care4Kids, Children with Complex Medical Conditions benefit, Katie Beckett Medicaid eligibility, and the Medicaid experience and outcomes of children and youth with special healthcare needs. You will be responsible for policy research, data analysis, development, implementation, enhancement, and maintenance of distinctive information systems for the support of the bureau’s business. 

Additionally, you will:

• prepare and automate complex and specialized data reports for the Bureau’s systems
• support the data report production for BCS management and policymakers to ensure quality data-driven policies and decisions 
• provide BCS management input regarding the development and implementation of system(s) projects that guide decisions on system operations and other system related prioritization decisions. 
• collaborate with other ISBA, IS Data & Technology, quality and policy staff, and external contracted vendors in designing and developing comprehensive system(s) that support BCS program activities.
• perform system enhancements directly into system(s) supporting BCS programs as a systems administrator. This includes developing a process for troubleshooting, modifying, and improvements to minimize system interruption to BCS program operations.
• assist in analyzing the BCS systems’ ability to comply with the Bureau’s programs’ quality performance measures relating to processes, outputs, and outcomes to provide insight into the system functionality to monitor program operations and facilitate state and federal audit findings, record reviews, including corrective action results. 
• develop and deliver training materials for new systems or changes to existing systems to internal DHS staff.

The starting pay is between $42.50 and $48.00 per hour (approximately between $88,400 and $99,800 per year), depending on qualifications, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as an IS Business Automation Specialist and is in pay schedule and range 07/33.

• All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled. 
• For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice.
• Employees must have access to secure high-speed internet for remote work option. Mileage reimbursement to the employee’s headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process.
• DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Minimally qualified applicants will have all of the following:

• Experience using Excel, SAS, or similar tools to perform advanced data analysis and extraction such as querying databases, interpreting and explaining data, detecting patterns and trends, identifying data needs, preparing data for presentations, etc.   
• Experience presenting diversified, large, or unstructured data analysis in ways that can be easily understood and used to support decision making including creating dynamic data visualizations.   
• Experience applying project management principles, methods, and practices such as developing work-plans, assigning or delegating responsibilities, defining milestones and deliverables, monitoring activities and timelines, evaluating and reporting on accomplishments, etc.
• Experience with IT system development, maintenance or enhancements such as analyzing and documenting system specifications, reviewing system designs, coordinating or conducting user acceptance testing, developing a system user guide, etc.  

Well-qualified applicants will also have one or more of the following:

• Experience developing, obtaining, preparing, and evaluating data from at least one of the following systems: Health Engagement & Reporting Tool (HEART), SAS/EDW, Medicaid interChange, or Client Assistance for Reemployment and Economic Support (CARES).
• Experience interpreting and applying policies, laws, or regulations related to programs serving children and youth with special healthcare needs or other Medicaid health care or long-term care programs.
• Experience performing analysis of IT systems resulting in solution recommendations for application development or enhancements.    

Your letter of qualifications is limited to two (2) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign in to your account or create an account before applying for the job. Follow the steps outlined in the application process and submit your application.

Helpful Information: 

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline. 
• You may want to save a copy of the job posting for referencing after the deadline.
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above.
• Please monitor your email for communications related to this position. 
• Current or former permanent, classified, state employees must complete the online application process to be considered. 
• If viewing through an external site, please apply directly at Wisc.Jobs. 
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Jacque Strook in Human Resources at [email protected].

DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs, click here.

The deadline to apply is September 30, 2026, by 11:59 pm.  

Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm.  Late or incomplete applications will not be accepted.