Job details

Location: Harrisburg, Pennsylvania
Work type: Hybrid
Compensation: $40,685 - $60,714/yr
Posted: 3 days ago
Apply on: governmentjobs.com

About this role

THE POSITION

Are you ready to take on complex clerical work that helps protect the health, safety, and welfare of the public? Apply for this Clerical Assistant 3 with the Department of State’s Bureau of Professional and Occupational Affairs (BPOA). In this role, you will provide clerical and office support for licensure application review by the BPOA State Boards of Osteopathic Medicine and Podiatry to ensure licensure operations are conducted in accordance with the laws, regulations, and Board policies and procedures. This work brings variety, collaboration, and the satisfaction of making a real difference. Step into a role where your attention to detail and commitment to quality can shine!

DESCRIPTION OF WORK

In this Clerical Assistant 3 position, you will be responsible for evaluating, determining eligibility, and processing applications for initial licensure, renewal, reactivation, and assisting in continuing education audit for licensing Boards. Your work will help ensure that licensed professionals meet rigorous standards of competence and ethical conduct. Duties in this role include the following:

Application Review: Examine licensure, certification, and authorization applications to determine if eligibility should be granted for initial licensure, renewal, and reactivation of existing inactive licenses
Data Verification: Evaluate and validate licensure, certification, authorization, and continuing education data for accuracy, completeness, and the presence of all required documents
Report Coordination: Determines if all licensure requirements on application are met and if an inspection report should be ordered; send requests through appropriate channels; review completed reports
Licensure Processing: Issue licenses, prepare certifications, and distribute notices of discrepancies or approval in accordance with all applicable laws, regulations, and policies
Records Research: Assist with continuing education audits; research and verify licensure records
Applicant Communication: Responds to inbound phone calls and makes outbound phone calls; provide information to applicants and the public through phone, email, and written correspondence

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment
Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch. Schedule is negotiable.
Telework: You may have the opportunity to work from home (telework) part-time, up to 50%, after successful completion of the six-month probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

One year as a Clerical Assistant 2 (commonwealth title); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
You must be able to perform essential job functions.

This position is subject to the provisions of a collective bargaining agreement or memorandum of understanding. If no applicable union-covered bidders apply, other applicants may be considered.

Seniority rights apply for Clerical Assistant 2s
Seniority/Promotion Unit: 002

You must be eligible for selection in accordance with merit system employment regulations.

Recruitment Methods:

Applicants must meet one of the following methods to be considered for this vacancy:
- Seniority Promotion
When the collective bargaining obligation(s) have been met; then the following recruitment methods may be used:
- Promotion Without Exam
- Reassignment (Only current civil service employees in the same agency who hold the same or similar job title, with the same maximum salary, within the same occupational group or where there is a logical career movement, will qualify for reassignment.)
- Transfer (Only current civil service employees who hold the same job title will qualify for transfer to another agency.)
- Voluntary Demotion
- Reinstatement (Former civil service employees may only be reinstated to the job title from which they resigned. Current civil service employees are not eligible through reinstatement.)

Promotion Without Examination (PWOE):

Class Restrictions for Promotion Without Examination Only - You must have or have held regular civil service status in one of the following classifications:
- Clerical Assistant 2
Employees who previously held regular civil service status in the job title of the position being filled are also eligible for promotion without examination.
The promotion without examination requirements are issued in accordance with merit system employment regulations.
Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher.
Applicants must have a minimum of one year in the next lower class by the posting closing date with no break in service.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Benefits

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

Supplemental Questions

01

Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2 (or as a Commonwealth of Pennsylvania Clerk 2 classification or as a Commonwealth of Pennsylvania Clerk Typist 2 classification) for one or more years full-time?

Yes
No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time moderately complex clerical experience do you possess?

1 year or more
6 months but less than 1 year
Less than 6 months
None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

30 credits or more
15 but less than 30 credits
Less than 15 credits
None

06

If you are applying under the reassignment recruitment option and this job title is different than your current job title, please explain why you believe this is a logical career movement.

Required Question

Agency Information

EmployerCommonwealth of PennsylvaniaAddress 613 North Street

Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov

About Commonwealth of Pennsylvania

Commonwealth of Pennsylvania

Harrisburg, Pennsylvania

Website LinkedIn