Job details

Location: Harrisburg, Pennsylvania
Work type: Onsite
Compensation: $41,506 - $61,927/yr
Posted: 4 days ago
Apply on: governmentjobs.com

About this role

About the Department

The Clerical Assistant 3 with the Pennsylvania State Police (PSP) gives you a chance to apply strong clerical and record skills in support of important criminal history work. You help maintain accurate files and support identity verification tasks that law enforcement relies on every day. Your careful handling of key information strengthens the quality of critical data used across the Commonwealth. Step into a role where your accuracy, focus, and commitment play a direct part in supporting public service.

Position Duties

This position supports the review, interpretation, and automation of criminal records and fingerprint information for identity determination. It involves careful examination of documents, communication with law enforcement partners, and precise updates to computerized systems. As a Clerical Assistant 3, you will perform the following duties:

Record Automation: Review criminal documents and interpret legal information to update computerized history records
Document Review: Examine fingerprint cards, transcripts, and reports to determine accurate case details and dispositions
Fingerprint Processing: Prepare and compare fingerprint materials the Automated Fingerprint Identification System (AFIS) to confirm identity and detect possible theft
System Updates: Apply changes to crimes code listings and reconcile electronic requests in record systems
Agency Communication: Work with courts and law enforcement offices to correct and complete criminal history information
Public Assistance: Answer calls, assist Pennsylvania Access to Criminal History (PATCH) requests, and travel to the hearings to provide testimony as required

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week
Work hours are 8:15 AM to 4:15 PM, Monday - Friday, with a 30-minute lunch.
Telework: You will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training.

Additional Requirements:

You must have the ability to obtain and maintain an active Commonwealth Law Enforcement Assistance Network (CLEAN) certification issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
You must be able to perform essential job functions.

Preferred Qualifications (not required):

One year of customer service experience
One year of data entry experience

Legal Requirements:

You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Benefits

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

Supplemental Questions

01

Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2 (or as a Commonwealth of Pennsylvania Clerk 2 classification or as a Commonwealth of Pennsylvania Clerk Typist 2 classification) for one or more years full-time?

Yes
No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time moderately complex clerical experience do you possess?

1 year or more
6 months but less than 1 year
Less than 6 months
None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

30 credits or more
15 but less than 30 credits
Less than 15 credits
None

06

Preferred Qualification - Do you have one or more years of customer service experience?

Yes
No

07

Preferred Qualification - Do you have one or more years of data entry experience?

Yes
No

Required Question

Agency Information

EmployerCommonwealth of PennsylvaniaAddress 613 North Street

Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov

About Commonwealth of Pennsylvania

Commonwealth of Pennsylvania

Harrisburg, Pennsylvania

Website LinkedIn