Client Account Manager

SpaceXSI is hiring a Client Account Manager to build its advertising business with Fortune 500 advertisers and their agencies. The role develops and optimizes campaigns, manages client relationships and account operations, and shares feedback to improve X’s advertising platform.

What you'll do:

• Collaborate with Fortune 500 advertisers to understand their objectives, recommend best practices, and develop effective, high-impact advertising campaigns
• Educate and consult clients on how to leverage X’s advertising products, sharing best practices to create and execute successful campaigns
• Execute, optimize, and analyze advertising programs using internal tools and dashboards to maximize performance and results
• Resolve campaign issues promptly and effectively, identifying and implementing process improvements to enhance efficiency
• Manage contracts and renewals, supporting the Sales Finance team with payables and collections to ensure smooth operations
• Provide actionable feedback to product and tools teams to help scale and improve X’s advertising platform
• Mentor new team members, fostering a collaborative and high-performing team culture as the organization grows

What they're looking for:

• 3+ years of experience managing digital marketing programs for advertisers or their agencies
• Demonstrated ability to create, develop, and enhance customer relationships, driving trust and collaboration
• Proven skills in managing large customer relationships, navigating conflicts, and guiding groups to effective business decisions
• Track record of translating marketing objectives into measurable results, with experience optimizing campaigns by analyzing performance and adjusting key drivers
• Excellent communication and presentation skills, with strong attention to detail and a proactive approach to resolving issues
• Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
• Strong understanding of the digital marketplace and the competitive landscape in which X operates
• Bachelor's degree (BA/BS) or equivalent relevant experience
• Experience working with Fortune 500 advertisers or agencies in verticals such as retail, technology, or media
• Familiarity with X's advertising products and the broader social media advertising ecosystem
• Proven ability to mentor or onboard team members in a fast-paced, high-growth environment
• Strong analytical skills, with experience using data to drive campaign optimization and strategic decisions

Benefits:

• Equity
• Comprehensive medical, vision, and dental coverage
• Access to a 401(k) retirement plan
• Short- and long-term disability insurance
• Life insurance
• Various other discounts and perks