Client Coordinator (CP)

%3Cp class=%22MsoNormal%22 style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EDescription%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EThe Client Coordinator is an integral part of the Client Dedicated Service team, focused on providing both the client and talent with a seamless and positive Manpower experience. This role supports the Manpower Service Delivery process by ensuring efficient management of tasks, including order receipt and processing, completion of I-9 verifications, talent management, and engagement, as well as client reporting and data reconciliation.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EMaking an Impact %26nbsp; %26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EThe Client Coordinator plays a crucial role by overseeing four key areas: Talent Management %26amp; Engagement, Service Delivery, Customer Service %26amp; Relationship Building, and Administrative Support.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EYour Typical Day and Other Key Details* %26nbsp; %26nbsp;A Day in the Life of a Client Coordinator:%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAs a Client Coordinator, your day begins by reviewing the client’s workforce needs and ensuring everything is in place for the talent starting that day. Your goal is to ensure a seamless and positive experience for both the client and the talent, with a strong emphasis on maintaining safety and compliance throughout the day.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EMorning Preparations:%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Review New Orders %26amp; Staffing Needs: Check new client requests and ensure all necessary details are recorded. This includes verifying talent assignments and ensuring compliance with the client’s specific requirements.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Safety Briefing: Before talent arrives, ensure all safety protocols for the day are in place. Review safety materials, confirm that safety equipment is available where applicable, and ensure that all talents are informed of any necessary safety training or updates.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Prepare for Onboarding: Ensure all necessary documentation (I-9 forms, identification, etc.) is ready for new talent onboarding. Review schedules and department assignments to make the first day as smooth as possible.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EWelcoming Talent:%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Meet %26amp; Greet: You are the first point of contact for the new talent when they arrive. Greet them warmly, verify their documents, and guide them through the department.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Safety %26amp; Site Orientation: As part of the onboarding process, deliver a brief safety orientation. This includes reviewing site-specific safety procedures, emergency exits, and proper equipment use. Ensure that all talents are aware of their safety responsibilities.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Onboarding %26amp; Acclimation: Accompany talent to their respective departments, introduce them to key personnel, and ensure they are comfortable with their new environment. This might include showing them where to find safety equipment or outlining the protocols for reporting hazards.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EMidday Client and Talent Engagement:%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Check-In with Talent: Once talent is settled, follow up to make sure their first hours are going smoothly. Ask if they have any questions or concerns, particularly about safety or their tasks.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Client Communication: Provide the client with updates on talent performance and attendance. Address any immediate needs or issues raised by the client, ensuring their expectations are met.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Safety Check: Conduct a mid-shift safety check to ensure that all procedures are being followed by the talent. This includes verifying the use of personal protective equipment (PPE), adherence to site-specific rules, and making sure no hazards have been introduced.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EService Delivery %26amp; Reporting:%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Data Entry %26amp; Reporting: Throughout the day, ensure that all data related to talent and client performance is accurately captured. This includes monitoring accurate recording of time entry, tracking attendance, and managing payroll and invoicing processes. Additionally, safety reports and feedback from both talent and clients must be logged to maintain comprehensive and up-to-date records.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Client Reporting: Prepare and send client-specific reports, ensuring the data is reconciled and accurate. This often involves cross-referencing talent timesheets and ensuring that hours, rates, and other details align with the client’s expectations.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Order Management: Process any additional client orders and ensure talent is assigned accordingly.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3ETalent Engagement %26amp; Support:%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Talent Check-Out: At the end of the day or shift, check in with talent as they leave. Ask about their experience and provide any necessary support. Address any issues, such as performance concerns or safety violations, and document these as needed.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Performance %26amp; Safety Feedback: Review any performance metrics or safety concerns with talent before they leave for the day, ensuring a continuous feedback loop for improvement.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EEnd-of-Day Wrap-Up:%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Administrative Tasks: Finalize any outstanding administrative duties, including filing safety reports, correcting the time clock, validating reports, and preparing for the next day.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Safety Reporting: Review any safety incidents or near-misses reported during the day and document them. Collaborate with the safety team or Site Manager to ensure any issues are resolved and preventable hazards are addressed.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Client %26amp; Talent Updates: Provide final updates to clients on the day’s activities, including any safety issues or performance highlights. Ensure all data is reconciled and ready for the next day.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EThroughout the day, the Client Coordinator remains focused on delivering excellent service, while maintaining a proactive approach to safety, talent and client relationships, and reporting. Whether through onboarding, ensuring compliance, or communicating with clients, every action is designed to support both talent and client success in a safe and efficient manner.%3C/span%3E%3C/span%3E%3Cbr%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E
%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EQualifications%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3ERequired%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Experience: 1+ years in administrative, customer service, retail, sales, and/or another fast-paced environment%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Education: High School diploma or equivalent%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Technical: Proficient in Digital Literacy: Desktop (e.g., MS word, Workforce Management Systems, Excel and Outlook)%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3ENice to Have%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Experience in talent onboarding, management, and payroll processes.%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Knowledge of I-9 verification and legal compliance related to workforce management.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Customer service orientation with a focus on developing and retaining business relationships.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Education: Bachelor’s degree%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E• %26nbsp; %26nbsp;Experience: Previous experience in recruiting or workforce solutions%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(37,36,35);font-family:Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size:10.5pt;%22%3E%3Cspan class=%22TextRun SCXW195749872 BCX8 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:none !important;letter-spacing:normal;line-height:17px;margin:0px;orphans:2;padding:0px;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:pre-wrap;widows:2;word-spacing:0px;%22 data-contrast=%22none%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EThe base salary range for this position is between %2446,875 %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(37,36,35);font-family:Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size:12pt;%22%3E%3Cspan class=%22TextRun SCXW195749872 BCX8 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:none !important;letter-spacing:normal;line-height:19px;margin:0px;orphans:2;padding:0px;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:pre-wrap;widows:2;word-spacing:0px;%22 data-contrast=%22none%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EUSD %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(37,36,35);font-family:Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size:10.5pt;%22%3E%3Cspan class=%22TextRun SCXW195749872 BCX8 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:none !important;letter-spacing:normal;line-height:17px;margin:0px;orphans:2;padding:0px;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:pre-wrap;widows:2;word-spacing:0px;%22 data-contrast=%22none%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3Eand %2478,125 %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(37,36,35);font-family:Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size:12pt;%22%3E%3Cspan class=%22TextRun SCXW195749872 BCX8 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:none !important;letter-spacing:normal;line-height:19px;margin:0px;orphans:2;padding:0px;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:pre-wrap;widows:2;word-spacing:0px;%22 data-contrast=%22none%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EUSD %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(37,36,35);font-family:Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size:10.5pt;%22%3E%3Cspan class=%22TextRun SCXW195749872 BCX8 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:none !important;letter-spacing:normal;line-height:17px;margin:0px;orphans:2;padding:0px;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:pre-wrap;widows:2;word-spacing:0px;%22 data-contrast=%22none%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3Eis dependent upon knowledge, skill, and ability.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EUpon completion of waiting period Staff/Billable Experts are eligible for:%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EMedical and Prescription Drug Plans%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EDental Plan%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EVision Plan%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EHealth Savings Account%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EHealth Flexible Spending Account%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EDependent Care Flexible Spending Account%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EBasic Life Insurance%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3ESupplemental Life Insurance%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EShort Term and Long Term Disability Insurance%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EBusiness Travel Insurance%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EEmployee Assistance Program%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EPaid Parental Leave%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EAdoption Assistance%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E401(k)%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EPaid Holidays%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3EPTO%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3EManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. %26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%26nbsp;A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. %26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:Aptos;mso-fareast-language:EN-US;mso-fareast-theme-font:minor-latin;%22%3EReasonable accommodation during the interview process can be provided. Contact [email protected] for assistance.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E

Job Details
Job Description: US-Massachusetts
Worker Location: On-Site
Potential Salary Range: $46,875 - $78,125
Travel: Yes, 10 % of the Time
Organization: ManpowerGroup
Job: Sales/Retail/Business Development