LinkedIn
San Francisco, CA
Client Solutions Manager, Large Customer, Healthcare- Marketing Solutions
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- Location
- San Francisco, CA
- Work type
- Hybrid
- Visa
- Sponsorship available
- Posted
- 1 week ago
- Apply on
- jobs.smartrecruiters.com
About this role
LinkedIn is a professional network that helps create economic opportunity through connections, opportunities, skills, and insights. LinkedIn Marketing Solutions is seeking a Client Solutions Manager to manage complex large-customer relationships, optimize advertising campaigns, provide campaign strategy and intelligence, and drive customer success and incremental revenue.
What you'll do:
- Build relationships with clients and develop a deep understanding of their business and objectives to provide best-in-class customer engagement
- Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met
- Provide recommendations and training on targeting, implementation, optimization, and reporting
- Leverage technology to drive performance-oriented marketing solutions
- Advise on creative and content development, leveraging marketing expertise to maximize performance and delivery
- Support customer education including a best-in-class onboarding experience and ad hoc client education
- Work effectively with various cross-functional partners in sales, marketing, finance, technical support, product, product marketing and insights to ensure customer success, troubleshoot campaigns and ensure error-free execution
- Represent the voice of the customer through collaboration with product teams to influence campaign management tools and ensure customer needs are met
- Grow and maintain existing business through renewals, tactical reactivations and upsells
- Co-develop a strategic plan for your book of business with your Account Executive
- Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment
- Inspire innovation by regularly sharing ideas and best practices with peers and sales leaders
What they're looking for:
- 3+ years of experience in advertising, marketing, or sales
- 2+ years of media sales, digital media account management or auction based or programmatic campaign management and optimization experience
- 5+ years of auction based or programmatic campaign management and optimization experience (i.e. Social, Google Adwords, SEO/PPC, ad exchange/trading desks)
- Experience in media account management
- Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising/media analytics
- Ability to think strategically with a proven track record of providing consultative and data-driven solutions
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
- Ability to work independently and collaborate cross-functionally
- Experience working with large customers
- Experience in healthcare vertical
- Campaign Optimization
- Digital Advertising
Benefits:
- Hybrid work arrangement, performed both from home and from a LinkedIn office on select days as determined by business needs
- Annual performance bonus may be included in the total compensation package
- Stock may be included in the total compensation package
- Other applicable incentive compensation plans may be included in the total compensation package
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