Clinic Administrator I

Novant Health Lake Norman Family Medicine- Sherrill's Ford  is seeking a Clinic Administrator I to lead the daily operations of our growing primary care practice. We are looking for an experienced, collaborative leader who is passionate about delivering exceptional patient care, developing high-performing teams, and creating an outstanding patient experience.

As the Clinic Administrator I, you will manage, supervise, and coordinate all operational functions of a small to medium-sized physician practice. This entry to mid-level leadership position is ideal for a motivated healthcare professional who thrives in a fast-paced environment and is committed to driving operational excellence while supporting providers, team members, and patients.

**Must have a minimum of 3 years of experience in a managerial position.**

• Education: Must meet one of the following: Four year Bachelor's degree; or Associate's degree with four years of relevant professional experience; or eight years of relevant professional experience, required.
• Licensure/Certification: Current State Drivers License (Home Care Only), required.
• Additional Skills (required): Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding, conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation, delegation and communication skills; understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.