Clinical Specialist, Cranial & Spinal Technologies - Dallas / Ft. Worth, TX

Medtronic is a global healthcare technology company focused on developing medical technologies that alleviate pain, restore health, and extend life. The Clinical Specialist supports customers with clinical, technical, and product expertise for cranial, spinal, navigation, and robotic-assisted surgery technologies, including installations, maintenance, procedures, training, and technical support.

What you'll do:

• Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with our customers
• Represents Medtronic during technology-enabled procedures to provide technical assistance
• Maintain system hardware and software to maximize system performance
• Installs software and hardware upgrades
• Performs system preventative maintenance
• Provides telephone clinical support to customers
• Uses UNIX/LINUX commands to modify operating files
• Fulfills Software and Service Contract obligations
• Acts as the primary Medtronic customer liaison for repair and technical support issues
• Provides timely information to the district team regarding customer concerns, issues and market opportunities
• Provide service to customers per their individual needs
• Maintains familiarity with status of calls and issues at customer sites

What they're looking for:

• High School Diploma or GED AND a minimum of 6 years of clinical, medical sales or medical imaging/navigation/robotics experience
• Associate's Degree with a minimum 4 years of clinical, medical sales or medical imaging/navigation/robotics experience; or
• A Bachelor's degree with a minimum of 2 years of clinical, medical sales or medical imaging/navigation/robotics experience
• Ability to work efficiently and autonomously with little direction when outside of clinical events
• Must have a valid driver's license and active vehicle insurance policy
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
• Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment
• RT and/or MRI certification
• Prior experience with Image Guided Systems
• Prior experience with MRI
• Operating room experience

Benefits:

• Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
• For regular employees who work 20+ hours per week: Health, Dental and vision insurance
• For regular employees who work 20+ hours per week: Health Savings Account
• For regular employees who work 20+ hours per week: Healthcare Flexible Spending Account
• For regular employees who work 20+ hours per week: Life insurance
• For regular employees who work 20+ hours per week: Long-term disability leave
• For regular employees who work 20+ hours per week: Dependent daycare spending account
• For regular employees who work 20+ hours per week: Tuition assistance/reimbursement
• For regular employees who work 20+ hours per week: Simple Steps (global well-being program)
• For all regular employees: Incentive plans