Clinical Specialist - Kentucky West

PROCEPT BioRobotics is a medical technology company focused on revolutionizing benign prostatic hyperplasia treatment through surgical robotics. The Clinical Specialist delivers product training, clinical education, and in-procedure support for PROCEPT Robotic Systems while supporting operating-room workflow, installations, software updates, surgeon onboarding, and account growth across the assigned region.

What you'll do:

• Deliver product training and clinical education to surgeons, staff, and new users
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
• Provide in-service and field support, including installations and software updates
• Execute procedural scheduling and efficiency improvements to maximize case coverage
• Partner with Sales to identify opportunities for utilization growth and account retention
• Collaborate with team members to drive program efficiency and ensure regulatory compliance
• Support marketing and training events, including physical setup and presentations
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements
• Maintain accurate case log files, expenses, and administrative documentation in Salesforce
• Upload cases logs as required to central repository for all cases supported
• Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones
• Ability to travel 75% or greater as necessary

What they're looking for:

• Bachelor's degree or equivalent experience
• Strong interest in medical devices and robotics
• As a condition of employment, you must achieve clinical proficiency such that you can cover a case independently within 60 days post-graduation of our internal sales training program, Aqua Academy. Should you need additional support to achieve this milestone there is a possibility for 30 days supplemental coaching to gain sign-off
• Strong communicator and engaging educator with excellent presentation skills
• Collaborative team player with a commercially aligned, customer-focused mindset
• Ability to influence surgeon adoption and drive procedural growth
• Hands-on, adaptable, and willing to execute tactically in the field
• Analytical thinker with strong attention to detail and problem-solving skills
• 2-4 years clinical experience preferred

Benefits:

• Continuous career growth opportunities
• Live induction program with cross-functional team building, executive leadership sessions, and immersion in the company's history and mission
• One-of-a-kind management program for people managers to exchange ideas and grow as managers and learners
• Possibility of 30 days of supplemental coaching if additional support is needed to achieve clinical proficiency