Commercial Strategy Analyst

JSX is a lifestyle carrier and employer focused on creating a joyful, simple experience for its customers. The Commercial Strategy Analyst will conduct data-driven analyses across network planning, revenue management, marketing, customer experience, and loyalty, translating complex data into recommendations, dashboards, and actionable insights for business leaders.

What you'll do:

• Lead and support data-driven analyses that inform decisions across Network Planning, Revenue Management, Marketing, and Customer Experience
• Communicate findings, recommendations, and business implications clearly to Commercial team members and leadership
• Perform in-depth market analysis using aviation and demographic data to identify new route opportunities, determine seasonal timing, and evaluate existing frequencies
• Analyze current network performance and recommend changes to timing, frequency, or market presence to improve profitability
• Partner with Marketing to evaluate opportunities to grow ClubJSX and recommend promotional strategies designed to attract and retain Customers
• Enhance internal Commercial reporting through dashboards and new reports that provide clear visibility into business performance
• Support executive reporting by translating complex operating and commercial data into concise, actionable insights
• Use Qualtrics to visualize and communicate Net Promoter Score trends and identify opportunities to strengthen the Customer experience
• Analyze ATR fleet performance and apply findings to support the continued growth of the JSX ATR network
• Build dashboards using Claude or other visualization tools to help Commercial teams identify opportunities and improve performance
• Recommend new tools, processes, and standardizations that improve analytics workflows and decision-making
• Take ownership of ad hoc analyses and strategic questions as new Commercial opportunities emerge

What they're looking for:

• This role is based at JSX Headquarters in Dallas, TX and is required to be in-office 4 days/week
• Applicants must be authorized to work in the United States on a full-time basis. JSX is unable to provide sponsorship of an employment-based visa for this position now or in the future
• Bachelor's degree in Business, Economics, Mathematics, or another relevant field
• Advanced proficiency with Microsoft Excel
• Proficiency with Microsoft PowerPoint and the ability to communicate analyses clearly through presentations
• Familiarity with Claude or other dashboarding and data visualization tools
• Strong analytical and problem-solving capabilities
• Strong written and verbal communication skills
• Ability to work effectively within teams and across functions
• Strong organization and attention to detail with the ability to manage multiple priorities in a fast-paced environment
• Previous full-time or internship experience in a strategy-focused, analytics-focused, consulting, airline, travel, or similarly data-driven role
• Experience working with aviation, demographic, Customer, loyalty, or market-performance data

Benefits:

• New Crewmembers become eligible for health coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month.
• 100% employer-paid dental and vision coverage.
• Up to $2,100 annually for HSA contribution.
• Short-term and long-term disability coverage at no cost.
• Free non-revenue standby travel on JSX for employees and their qualifying immediate family.
• Deeply discounted standby travel on other major domestic and international airlines for employees and their qualifying immediate family.
• 401(k) match of 50% of the employee's first 8%.
• Flexible PTO plan.