Commercialization Project Manager

Krispy Kreme is a beloved brand known for its fresh doughnuts and commitment to community and sustainability. They are seeking a Commercialization Project Manager to lead high-impact product initiatives, providing critical cross-functional leadership and driving business performance through product development initiatives.

What you'll do:

• Lead the IDEAL (Ideation, Development, Evaluation, Actualization, Launch) process for limited time offerings to ensure the cross-functional team consistently delivers commercially viable, brand building, product collections in support of the broader business objectives
• Maintain and update project plans, timelines, milestones, deliverables, and critical path activities
• Facilitate weekly cross-functional US Product Development Forum project meetings, working sessions, and milestone reviews to support alignment and decision-making
• Monitor project progress, identify risks and issues, and coordinate mitigation plans
• Support project governance activities by ensuring commercialization projects meet key milestone requirements, approval criteria, and commercialization standards
• Ensure project documentation, decisions, and action items are maintained and accessible for Marketing Tastings, IPP, FPP and IVRs
• Support continuous improvement of the IDEAL processes, tools, and templates for best practices
• Maintain project dashboards, reports, schedules, milestone tracking, and integration into Portfolio step of the S&OP process
• Lead ad hoc strategic product projects with multiple stakeholders and dependencies, defining project scope, goals, deliverables, and success criteria in alignment with business objectives
• Build effective cross-functional/subject matter expert (SME) network and relationships to enable solutions
• Oversee daily management of multiple creative projects from intake to completion — scoping requirements, developing timeline templates, managing budgets, tracking progress, and ensuring cross-functional alignment
• Facilitate weekly meetings to manage expectations, share critical updates, and consolidate inputs against key workflows

What they're looking for:

• Bachelor's degree in project management, product commercialization, product development, marketing, operations or related fields
• 3-6 years of progressively responsible experience in project/change management and/or product commercialization, including leadership of cross-functional initiatives
• Experience working within commercialization, innovation, stage gate, or product development processes and tools
• Exceptional organizational and project management skills with a proven ability to move projects forward in a productive and timely manner, driven by a continuous improvement mindset
• Demonstrated complex problem-solving ability, including strong conceptual and analytical skills, coupled with innovative/creative thinking
• Technical Skills: Adobe Workfront, Smartsheet, Microsoft Power BI, Excel (Pivot Tables, Power Query), PowerPoint, Teams, SharePoint
• Experience with Dashboard Development & Reporting Tools
• Experience with Process Mapping and Improvement
• Expertise in understanding unique organization dynamics and culture, with an ability to gain trust and confidence at all levels in the organization, rallying XF partners/key stakeholders around common goals
• Ability to effectively multi-task, managing numerous projects and adapting to shifting priorities in a high-pressure, fast-paced environment
• Self-motivated with an innovative, can-do spirit; always ready to lead and to learn
• Strong business and analytical acumen. Comfortable working with data, reporting, and project management systems

Benefits:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• Generous PTO Plan
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance