Communication Specialist - Adv-Regional Transfer Center

What We Offer:

Welcome to Regional Transfer Center Full Time Day– Make a Difference with a Team That Feels Like Home!

 

Operates in the Regional Transfer Center under the supervision of the Manager of Throughput in a safe and efficient manner. Responds appropriately using discretion and independent judgment to a wide variety of requests from physicians, outlying facilities and 911 centers to determine appropriate level of care, transport mode (air/ground), type of unit, and division or agency to contact to facilitate the transport. Coordinates in a timely manner all aspects of the mission and monitors the location and status of all transport units at all times while maintaining safety as a priority. Collects and maintains accurate records of information including pre and post transport patient documentation and transport records.

 

• Schedule: 6:15am- 6:45pm, (3/12 hours Shifts Per Week/ Day Full time
• Department: Regional Transfer Center 
• Location:  Novant Health New Hanover Regional Medical Center - NH NHRMC

Novant Health is committed to improving the health of its communities, one person at a time. We have a strong focus on innovation and research offering best-in-class technology and clinical care. We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed. Come join a remarkable team where quality care meets quality service, in every dimension, every time.

 

 

 

What We're Looking For:

• Education: High School Diploma or GED, required. 2 Year / Associate’s degree, preferred. Degree in related field.
• Experience: Minimum of two years transport/dispatch, required.
• Licensure/Certification: Certified Flight Communicator through International Association of Medical Transport Communication Specialists. Required within 90 days of hire date, required. Current and valid NC EMT certification or equivalent education, preferred.
• Additional Skills/Requirements (required): Knowledge of medical terminology.
• Additional Skills/Requirements (preferred): Working knowledge of Viper, 800, VHF radio system, and aviation terminology.

What You'll Do:

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.