Communications & Marketing Coordinator

Catholic Charities Diocese of San Diego is a nonprofit organization committed to serving diverse populations and advancing social justice. The Communications & Marketing Coordinator executes day-to-day communications and marketing activities, including content creation, social media management, website and email communications, photography, video, promotional materials, and performance tracking. The role coordinates with internal departments to ensure communications are accurate, timely, accessible, and consistent with agency brand standards.

What you'll do:

• Assist the Director of Communications & Marketing in developing and executing communications and marketing initiatives
• Interview program staff, clients, volunteers, and partners, as appropriate, and develop accurate, compelling stories that illustrate client experiences, program outcomes, services, and agency impact for use across approved communications channels
• Support the creation of written content for newsletters, website updates, social media posts, flyers, and internal communications
• Maintain timely and accurate website content
• Support email communications, including newsletters, campaign messages, event promotions, and program updates
• Coordinate content approvals, test links and formatting, and review published materials for accuracy, accessibility, and brand consistency
• Manage the agency's day-to-day social media publishing calendar by drafting, routing for approval, scheduling, and publishing content; monitoring comments and messages; escalating sensitive or service-related inquiries; and maintaining a consistent, timely presence across approved platforms
• Help create engaging digital content such as graphics, short videos, reels, and stories for social media and online campaigns
• Track and report key performance indicators for social media, website, email, and campaign activity; identify engagement trends; and recommend practical adjustments to content, timing, audience targeting, and channel strategy
• Assist with planning and executing photo shoots and video recordings at agency programs, events, and locations
• Capture high-quality photos and videos that align with brand standards and storytelling goals
• Assist with basic video editing and production for promotional, educational, and storytelling purposes

What they're looking for:

• Associate's or bachelor's degree in communications, marketing, journalism, media studies, graphic design, or a related field, or an equivalent combination of education and relevant experience
• Demonstrated ability to translate mission, program information, and client impact into clear, respectful, audience-appropriate content; nonprofit or mission-driven communications experience is preferred
• Knowledge of social media platforms and content best practices
• A portfolio or work samples demonstrating writing, social media content, graphic design, photography, or video production must be submitted as part of the application process
• Strong written and verbal communication skills
• Excellent attention to detail and organizational skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Ability to handle sensitive information with discretion and professionalism
• Cultural sensitivity and ability to communicate respectfully with diverse populations
• Commitment to Catholic Charities' mission, values, and principles of social justice
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Ability to learn new communications technologies and follow established workflows for content review, approval, publishing, and archiving

Benefits:

• Eligible full-time employees receive the agency's comprehensive benefits package in accordance with current plan terms and eligibility requirements.