Communications Officer 1
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Apply to Communications Officer 1 at State of Louisiana, LAJob details
- Location
- Grambling, Louisiana
- Work type
- Onsite
- Compensation
- $33,408 - $60,108/yr
- Posted
- today
- Apply on
- governmentjobs.com
About this role
About the Department
Grambling State University is a comprehensive, historically-black, public institution that offers a broad spectrum of undergraduate and graduate programs of study. Through its undergraduate major courses of study, which are under girded by a traditional liberal arts program, and through its graduate school, which has a decidedly professional focus, the University embraces its founding principle of educational opportunity. With a commitment to the education of minorities in American society, the University seeks to the study and preservation of African American history, art and culture.
Grambling State University is a community of learners who strive for excellence in their pursuit of knowledge and who seek to contribute to their respective major academic disciplines. The University prepares its graduates to compete and succeed in careers related to its programs of study, to contribute to the advancement of knowledge, and to lead productive lives as informed citizens in a democratic society. The University provides its students a living and learning environment which nurtures their development for leadership in academics, athletics, campus governance, and in their future pursuits.
Grambling State University is seeking to hire a full-time Communication Officer 1 in University Police Department to receive incoming calls for police services and dispatch officers as appropriate.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:- Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
- Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
- Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
- Accepting Direction: The ability to be open and willing to follow guidance or instructions.
- Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
- Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
- Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
Position Duties
Six months of experience in transmitting and receiving messages by radio or in administrative services; OR
Six months of training in a business or clerical-related curriculum in a business school or technical institute; OR
Fifteen semester hours of college training.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.
Minimum Qualifications
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Other Qualifications
Job Duties:
- Receives calls concerning crimes, emergencies, and other requests for police assistance; monitors and responds to 911 calls from the University system, as well as from campus "Blue Light" emergency telephones and Mobile App.
- Determines nature and location of call; determine priority of calls and dispatch units accordingly.
- Keep watch commander and field supervisor informed of field situations.
- Performs advanced level duties which requires complete independence.
6:00 PM-6:00 AM
Hours are subject to change.
How To Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy contact:
Amy Minniefield/Cheryl Ivory
Grambling State University/Human Resources
403 Main St
Grambling, La. 71245
318-274-3119/318-274-3829
Benefits
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Supplemental Questions
- I ignore ethical standards, withhold information, or show bias or poor judgment.
- I follow rules, share information, and try to avoid ethical missteps.
- I act with integrity, respect confidentiality, and treat people fairly.
- I promote ethics, model transparency, and help others act with fairness across teams.
- I communicate unclearly, use poor tone, and ignore the audience.
- I share main ideas clearly and adapt to the audience when reminded.
- I communicate clearly, listen actively, and explain complex ideas well.
- I craft messages that connect, inspire, and drive action across audiences.
- I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
- I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
- I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
- I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
- I resist direction, ignore feedback, and need reminders to complete tasks.
- I follow direction with reminders and often need clarification or support.
- I follow direction reliably, adjust to feedback, and complete tasks on time.
- I adapt quickly, follow through, and help others adjust as needed.
Required Question
Agency Information
EmployerState of LouisianaAddress 1201 N 3rd StBaton Rouge, Louisiana, 70802 Phone(866) 783-5462
Website http://agency.governmentjobs.com/louisiana/default.cfm