Computer Lab Attendant - College of Design

The Computer Lab Attendant position is part of the College of Design’s Computer Labs located in Rapson Hall & McNeal Hall. The labs are part of both the College IT organization as well as the College’s Academic Resources.

The primary areas of responsibility for this position are to support printing and plotting in the computer lab, to support and assist users with software, and to support general computer lab operations.

The secondary areas of responsibility include professional development, increasing skills and knowledge of lab operations & processes, and assisting the computer lab manager on special projects.

Primary Areas of Responsibility (80%):

• Duties related to printing and plotting include preparing files for high-quality printing, monitoring the printing equipment, maintaining the equipment, calling for support for equipment as needed, and processing transactions related to printing and plotting.
• Duties related to supporting users with software include fielding questions about how specific software titles work, assisting users to prepare files for successful printing in the lab, and other general questions.
• Duties related to supporting computer lab operations include assisting people with general questions (hours, locations, etc), being aware of and enforcing computer lab policies, monitoring inventory for the printing and plotting services, receiving goods, maintaining a clean and safe environment, maintaining a high degree of communication with the computer lab manager, lab lead attendant(s), College of Design IT staff, and other lab attendants about issues or problems as needed, and performing routine opening, closing, and daily tasks during shifts, as identified in the lab attendant handbook.

Secondary Areas of Responsibility (20%):

• Duties related to professional development include increasing knowledge about the software titles that are offered in the lab, attending professional development workshops as needed or recommended by the lab manager, and maintaining a professional attitude and demeanor.
• Duties related to increasing skills and knowledge of lab operations and processes include staying aware of changes in the lab policies and lab procedures, following instructions from the lab manager and/or delegates, and communicating with the lab manager about operational needs.
• Duties associated with assisting the lab manager on special projects are determined by the details of each project, but may include working hours outside of normally scheduled hours, communicating with other lab attendants and/or the lab manager about the project, working on specific project-related tasks as assigned, and working in a group setting on a project.
   

Required Qualifications:

• Current University of Minnesota student who is enrolled for the semester for which they will be working
• Proficiency with Windows/Mac operating systems
• Good communication skills
• Willingness to be flexible with schedule
• Experienced user of design software, including Adobe Design Premium, AutoCAD, and/or SketchUp
• Ability to work in a stressful, fast-paced environment while serving with a high degree of professionalism
• Ability to work independently at times and collaboratively at times, as well as be proactive in problem solving
• Ability to follow detailed verbal and written instructions

Preferred Qualifications:

• Work Study eligible
• Previous experience in higher education
• Previous experience working in a computer lab environment
• Experience working with scanner, plotter, and high end laser printers
• Previous experience working in the College of Design’s computer labs
• Experienced user of additional design software including Adobe Premiere Elements, Adobe After Effects, Autodesk 3D Studio Max, Rhinoceros, ArcGIS, or other software specific to the various design programs and departments
• 2+ remaining semesters at the university

Pay Range: Beginning at $15.50/hr; depending on education/qualifications/experience

Please visit the Office of Student Health Benefits website for more information regarding benefit eligibility.
 

Student workers are eligible to participate in the Student Health Benefit Plan, if they maintain 6 or more eligible course credits within a given semester. The same applies for Undergraduate Students, Graduate Assistants, Residents, Fellows and Interns.

Student positions are a form of financial support while pursuing an education at the University of Minnesota.

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America’s Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).