Configuration Developer - Analyst

## About the Role iCapital is looking to hire an Analyst Configuration Developer who is responsible for implementing and maintaining business rules within FireLight®, Hexure’s (now part of iCapital) proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance. This individual will collaborate closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs. ## Responsibilities - Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications. - Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings. - Ensure applications meet standards across completeness, compliance, and business requirements. - Participate across the SDLC including requirements understanding, configuration, testing, and deployment support. - Perform unit and integration testing to validate accuracy and quality of configured business rules. - Support customer deployments, ensuring timely and accurate implementation of configurations. - Monitor and resolve issues via ticketing systems (Jira), ensuring timely turnaround and minimal client disruption. - Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets. - Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance. - Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework. - Ensure adherence to coding best practices including simplicity, modularity, and reusability. - Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery. - Participate in team meetings, providing clear updates on progress, risks, and dependencies. ## Qualifications - 1–3 years of experience in a technical or configuration-focused role - Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic - Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment - Familiar with FireLight® platform components and configuration concepts (or ability to ramp quickly) - Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat - Exposure to integrations with third-party platforms (i.e. Salesforce, Redtail, Yellow Pages) is a plus - Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements) - Strong problem-solving skills with attention to detail and accuracy - Able to manage multiple tasks and priorities in a fast-paced environment - Effective written and verbal communication skills with the ability to collaborate across teams - Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools - Able to work independently with minimal supervision while contributing effectively as part of a team