Configuration Professional II, Contact Center Solutions
Job details
- Work type
- Remote
- Compensation
- $75,000 - $95,000/yr
- Posted
- 2 weeks ago
- Apply on
- career2.successfactors.eu
About this role
Bachelor's degree in Computer Science, IT, or Engineering (or equivalent experience); prior experience in IVR/Routing, ACD development, and Genesys Cloud administration; experience with scripting languages such as JavaScript/NodeJS, Python, Java.
What you'll do at BCD Travel:
- configuring Genesys Cloud
- managing IVR platform
- troubleshooting incidents
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