Integral Federal
Vienna, Virginia
Contact Center Operations Manager
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Apply to Contact Center Operations Manager at Integral FederalJob details
- Location
- Vienna, Virginia
- Work type
- Remote
- Clearance
- Secret
- Posted
- 4 weeks ago
- Apply on
- careers-integralfed.icims.com
About this role
Requires active Secret clearance, 2–4 years in service desk, contact center, or customer support, strong analytics and reporting skills, and proficiency with ticketing, remote desktop, and spreadsheet systems.
What you'll do at Integral Federal:
- conducting audits
- monitoring operations
- analyzing metrics
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