• Free uniforms
• Health insurance
• Paid time off
• Profit sharing
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary

Contents Manager

• Build and manage the Contents Division using SERVPRO systems, standards, and procedures
  
  
• Oversee inspections, pack-outs, inventory, cleaning, storage, transportation, and pack-backs
  
  
• Deliver a professional and compassionate customer experience
  
  
• Communicate with customers, insurance professionals, vendors, subcontractors, and internal team members
  
  
• Develop project scopes and review estimates
  
  
• Schedule employees, vehicles, equipment, materials, and vendors
  
  
• Ensure photographs, inventories, job notes, authorizations, and supporting documentation are complete and accurate
  
  
• Track job progress, production costs, revenue, profitability, and department performance
  
  
• Maintain an organized warehouse, cleaning area, storage system, and equipment inventory
  
  
• Establish quality-control standards for handling and tracking customer belongings
  
  
• Ensure compliance with safety and risk-management procedures
  
  
• Recruit, train, supervise, and develop contents personnel
  
  
• Lead and support the Contents Supervisor in daily field operations
  
  
• Identify staffing needs based on workload, revenue, backlog, and profitability
  
  
• Report department performance and operational needs to the Restoration Operations Manager
  
  
• Perform other duties as assigned
  
  

• Self-starter who takes ownership and initiative
  
  
• Highly organized and able to manage multiple projects
  
  
• Driven to achieve production, profitability, quality, and growth goals
  
  
• Detail-oriented, especially with inventory and documentation
  
  
• Customer-centric and able to communicate with empathy
  
  
• Comfortable making decisions and solving problems independently
  
  
• Able to create systems, set expectations, and hold team members accountable
  
  
• Comfortable balancing field involvement with management responsibilities
  
  

• High school diploma or GED required
  
  
• Associate or bachelor’s degree preferred
  
  
• At least three years of operations experience
  
  
• At least one year of management or supervisory experience
  
  
• Experience in restoration, contents cleaning, moving, logistics, warehousing, construction, or a related field preferred
  
  
• Restoration industry certifications preferred
  
  
• Strong leadership, communication, and problem-solving skills
  
  
• Basic computer and mobile-technology skills
  
  
• Valid driver’s license and satisfactory driving record
  
  
• Ability to pass applicable employment screenings
  
  

• Revenue and production
  
  
• Gross profit and job profitability
  
  
• Project turnaround times
  
  
• Documentation and inventory accuracy
  
  
• Customer satisfaction
  
  
• Quality control
  
  
• Department growth
  
  
• Safety and operational compliance
  
  

• Lift up to 50 pounds independently and up to 100 pounds with assistance
  
  
• Stand, walk, bend, kneel, reach, push, pull, and carry
  
  
• Work around dust, odors, cleaning products, fumes, and airborne particles
  
  
• Work in hot, cold, noisy, or challenging jobsite conditions
  
  
• Wear appropriate personal protective equipment, including a respirator when required
  
  

• Competitive base salary
  
  
• Performance-based incentive opportunities
  
  
• The opportunity to build and lead a growing department
  
  
• Access to established SERVPRO systems and resources
  
  
• Training and professional-development opportunities
  
  
• A supportive, team-oriented work environment
  
  
• The opportunity to help customers recover important belongings after property damage
  
  
• Benefits and paid-time-off details provided during the hiring process
  
  

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.