Contents Restoration Supervisor
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Apply to Contents Restoration Supervisor at SERVPRO of Sussex County NorthJob details
- Location
- Georgetown, Delaware
- Compensation
- $37,440 - $41,600/yr
- Posted
- today
- Apply on
- iicrc-careers.careerplug.com
About this role
- Free uniforms
- Opportunity for advancement
- Paid time off
- Profit sharing
- 401(k)
- 401(k) matching
- Competitive salary
- Coordinate and perform contents-restoration services as scheduled
- Lead and assist with pack-outs and pack-backs
- Photograph, inventory, label, pack, move, clean, store, and return customer belongings
- Handle furniture, clothing, electronics, keepsakes, and other personal property with care
- Maintain accurate and detailed job files, inventories, photographs, and project notes
- Use SERVPRO systems and procedures to track contents throughout the restoration process
- Communicate clear expectations to technicians and supervise their work as the team grows
- Maintain quality-control standards during packing, cleaning, storage, and pack-back activities
- Provide a professional, compassionate, and positive customer experience
- Communicate project progress, concerns, and delays to the Contents Manager and office team
- Identify jobsite safety hazards and help establish appropriate control measures
- Follow and enforce company safety and risk-management procedures
- Manage labor and consumable usage on assigned projects
- Protect and properly use company vehicles, equipment, materials, and supplies
- Maintain an organized warehouse, cleaning area, and customer storage system
- Perform assigned vehicle and equipment inspections and maintenance
- Help train and coach future Contents Technicians
- Assist with facility and grounds maintenance as assigned
- Continue developing knowledge of restoration methods, cleaning products, equipment, and contents services
- Perform other duties as assigned
- A self-starter who takes initiative and follows through
- Highly organized and able to manage multiple tasks
- Driven to complete work efficiently and correctly
- Detail-oriented, especially with inventories and documentation
- Customer-centric and able to communicate with empathy
- Dependable, accountable, and professional
- Comfortable leading by example
- Careful and respectful when handling customers’ belongings
- Able to solve problems and adapt when project conditions change
- Comfortable working independently and as part of a team
- Interested in helping build a growing department
- High school diploma or GED required
- At least one year of experience in cleaning, restoration, construction, moving, warehousing, logistics, or a related field preferred
- Previous supervisor, crew-lead, or team-lead experience preferred
- IICRC certifications preferred
- Strong written and verbal communication skills
- Strong organizational and problem-solving skills
- Basic computer and mobile-technology skills
- Ability to follow written and verbal instructions
- Valid driver’s license and satisfactory driving record
- Ability to pass applicable background and employment screenings
- Productivity and job completion
- Inventory and documentation accuracy
- Quality control
- Customer satisfaction
- Labor and material management
- Safety and operational compliance
- Team development and department growth
- Regularly lift up to 50 pounds independently
- Occasionally lift up to 100 pounds with assistance
- Walk and stand for extended periods
- Drive, bend, kneel, climb ladders, push, pull, lift, and carry
- Work at ceiling heights and in tight spaces
- Move furniture, boxes, equipment, and customer belongings
- Work with and around cleaning products and chemicals
- Work around dust, fumes, odors, and airborne particles
- Work in hot, cold, loud, dirty, or otherwise challenging conditions
- Wear appropriate personal protective equipment, including a respirator when required
- Competitive hourly pay
- Performance-incentive opportunities
- Hands-on training and professional development
- Access to established SERVPRO systems and resources
- The opportunity to help build a growing department
- Advancement opportunities as the contents team expands
- A supportive, team-oriented work environment
- The opportunity to help customers recover important belongings after property damage
- Benefits and paid-time-off details provided during the hiring process
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.