Conversion Recruiter

City Year is a nonprofit organization recruiting qualified and diverse AmeriCorps members for service opportunities nationwide. The Conversion Recruiter cultivates prospective candidates, guides them through the application process, manages recruitment pipelines, monitors conversion metrics, and collaborates with internal teams and community stakeholders to increase candidate engagement and persistence.

What you'll do:

• Manage a portfolio of prospective candidates from initial inquiry through application submission
• Conduct high-volume outreach through phone calls, text messages, emails, video meetings, and virtual events to engage and convert leads into applicants
• Build meaningful relationships with candidates by understanding their motivations, goals, and interests
• Guide candidates through the application, providing individualized coaching and support
• Maintain consistent follow-up cadence to maximize application completion and interview attendance
• Support Admission and Onboarding teams with interviewing and persistence initiatives
• Receive, prioritize, and manage leads generated through marketing campaigns, recruitment events, partnerships, referrals, and digital engagement initiatives
• Monitor conversion metrics across assigned candidate portfolio and implement strategies to improve outcomes
• Evaluate candidate readiness and engagement levels to determine appropriate recruitment actions
• Maintain accurate candidate records and activity tracking within the CRM and applicant tracking systems
• Collaborate with Local Recruitment Points, Community Partnership Managers, and marketing partners to ensure seamless candidate handoff and follow-up
• Leverage data and candidate insights with site stakeholders to inform local recruitment strategies

What they're looking for:

• Bachelor's degree or equivalent experience
• 1-3 years of experience in recruitment, admissions, sales, customer success, enrollment management, nonprofit outreach, or a related field
• Proven ability to build and maintain relationships with a variety of groups, including students, cross-functional staff, and stakeholders
• Strong interpersonal communications skills, verbal and written; ability to deliver compelling messages in both group and individual settings
• Proficiency in managing multiple priorities and projects, meeting deadlines with attention to detail
• To succeed in this role, an applicant must have the following competencies: * **Understanding & Building Connection:** Considers perspectives of others and cultivates relationships to strengthen interpersonal bonds with colleagues and external stakeholders
• * **Project Management:** Organizes, prioritizes, tracks, and manages workflow and resources
• * **Decision-Making**: Uses appropriate context and data to make sensible and timely decisions; displays sound judgment when faced with opportunities/challenges
• * **Collaboration:** Connects with stakeholders to identify shared interests; partners with others to incorporate different perspectives toward a common goal
• * **Teamwork:**Actively contributes to shared projects with the understanding that team success is personal success
• * **Learning:** Strives to continuously develop and improve self, teams, and organization
• Location: Flexible U.S. location. Given current recruitment priorities, candidates residing in California, with a preference for the Los Angeles area, are especially encouraged to apply

Benefits:

• 100% Remote
• Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays.
• Medical, dental, vision, life, accidental death and dismemberment and disability coverage
• Flexible Spending Accounts (FSA)
• 401(k) plan(s)