Coordinator, Analytics (Strategy) | TB Rays

Legends Global is a premier partner to live events, venues, and brands, providing integrated services across sports, entertainment, hospitality, and venue operations. The Coordinator, Analytics (Strategy) supports ticket sales, premium seating, and service analytics by maintaining reports, analyzing customer and sales data, monitoring performance metrics, and delivering insights for revenue, retention, and customer experience decisions.

What you'll do:

• Support analytics and reporting for ticket sales, premium seating, and service
• Build and maintain recurring reports, dashboards, scorecards, and performance tracking
• Analyze customer, prospect, sales, and service data to identify trends and opportunities
• Track sales activity, pipeline performance, conversion rates, sales pace, inventory, and other key revenue metrics
• Support customer segmentation, lead scoring, and prospect prioritization
• Analyze service activity to identify retention, renewal, upgrade, and engagement opportunities
• Support forecasting, goal tracking, pipeline analysis, and sales performance measurement
• Prepare reports, presentations, and data visualizations that clearly communicate findings to project stakeholders
• Partner with CRM and data teams to gather, validate, and organize data for analysis
• Perform routine data-quality checks to help ensure reporting is accurate and reliable
• Monitor key performance indicators and surface notable trends, risks, and opportunities
• Support recurring business reviews, ad hoc analyses, and special projects as assigned

What they're looking for:

• Strong analytical and problem-solving skills with the ability to interpret data and identify meaningful trends
• Strong attention to detail and commitment to data accuracy
• Strong written and verbal communication skills with the ability to clearly summarize analytical findings
• Ability to manage multiple priorities and collaborate effectively in a fast-paced, cross-functional environment
• Bachelor's degree in business, analytics, marketing, economics, statistics, sports management, or a related field preferred; equivalent relevant experience will be considered
• 1–3 years of relevant experience in business analytics, sales analytics, business intelligence, revenue operations, or a related field preferred
• Strong proficiency in Excel
• Experience with Tableau, Power BI, or similar reporting tools preferred
• Familiarity with SQL or comparable querying tools preferred
• Experience with Salesforce or another CRM platform preferred
• Experience with Ticketmaster or another ticketing platform is a plus
• Familiarity with sales reporting, forecasting, segmentation, retention, or performance measurement preferred

Benefits:

• This role may also be eligible for an incentive.
• Medical, dental, vision, life and disability insurance
• Paid vacation
• 401k plan