Coordinator, People Data Operations

United Talent Agency is hiring a Coordinator to execute high-volume employee lifecycle data transactions in Workday and maintain accurate records for regular and contract employees. The role also manages the People Data request queue, supports recruitment-to-onboarding data handoffs, and contributes to data audits and process improvements.

What you'll do:

• Execute high-volume employee lifecycle transactions in Workday HCM — hires, rehires, job and compensation changes, transfers, org moves, position management, and terminations — with a consistent focus on accuracy and timeliness
• Enter and maintain data for both regular and contract/contingent employees, ensuring correct worker types, positions, cost centers, business units, and supervisory organizations
• Perform Workday EIB (Enterprise Interface Builder) data loads and mass updates for bulk transactions, following established templates, validation steps, and audit controls
• Reconcile position and worker data, correcting discrepancies and preventing downstream errors in benefits, payroll, and reporting
• Maintain confidentiality and privacy of all personal and sensitive employee data
• Own and monitor the shared People Data email inbox and ticketing queue, triaging incoming requests, routing appropriately, and acknowledging/resolving within defined SLAs (e.g., 1–2 business days)
• Track request status end-to-end, follow up on open items, and escalate blockers to the manager or cross-functional partners as needed
• Provide clear, professional written responses to employees, managers, and People Business Partners across email, ticketing, and Slack on the status of data requests
• Manage the handoff of candidate and new-hire data from Ashby (recruitment/ATS) into Workday, validating field accuracy at the point of entry
• Support onboarding data readiness, ensuring new hires and contract workers are set up completely and on time
• Coordinate with Talent Acquisition and Systems to resolve integration or data-sync issues between Ashby and Workday
• Run routine data audits and quality checks; identify error trends and recurring issues and flag them for remediation

What they're looking for:

• 1-3+ years of hands-on HR operations / HRIS data entry experience, with a track record of managing high transaction volume accurately
• Strong hands-on Workday HCM experience across the employee lifecycle (hires, changes, terminations, position management)
• Direct experience with Workday EIB data loads and mass updates
• Experience administering data for contract/contingent workers alongside regular employees
• Familiarity with Ashby (or a comparable ATS) and recruitment-to-HRIS data handoffs
• Demonstrated experience managing a shared email inbox and/or ticketing queue against defined SLAs
• Meticulous attention to detail and a strong sense of ownership over data accuracy
• Strong written communication skills and comfort working with cross-functional partners (Payroll, Legal, Systems, People Business Partners)
• Proficiency in Microsoft Excel; familiarity with ticketing tools (e.g., JIRA, Asana) and collaboration/communication tools (e.g., Slack)
• Bachelor's degree in human resources, business, or a related field preferred
• Experience supporting employees on fixed-term or other employment contracts, including tracking contract terms, start/end dates, extensions, renewals, and related Workday updates
• Reporting knowledge is a plus — including Workday advanced/custom report writing, matrix reports, and pulling data to answer stakeholder questions

Benefits:

• This position is fully remote.
• Access to the tools, leadership, and resources you will need to create and drive a center of excellence
• The opportunity to do the best work of your career
• Work in an inclusive and diverse company culture
• Competitive programs to support your well-being
• Experience working in a collaborative environment with room to grow