New York Life
New York City, New York

Corporate Vice President - Manager, Agent Support Operations

Hybrid$133,000 - $190,000/yrPosted Jul 23, 2026

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Job details

Location
New York City, New York
Work type
Hybrid
Compensation
$133,000 - $190,000/yr
Posted
Jul 23, 2026
Apply on
careers.newyorklife.com

About this role

8+ years leading help desk/contact center or technology support operations; experience with cloud contact center platforms, outsourced vendor management, BYOD environments, operational analytics, workforce planning, and AI/self-service initiatives.

What you'll do at New York Life:

  • leading operations
  • managing vendors
  • improving self-service

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About New York Life

New York Life
New York City, New York