Correctional Records Technician | Warrants Records Unit

About the Department

Correctional Records Technician | Warrants Unit

Full Time | Permanent

Location: Headquarters | Tumwater, WA

Salary Range: $4,436 - $5,948 Monthly

This position is represented by the Washington Federation of State Employees.

*This recruitment may be used to fill multiple/future vacancies as they occur.*

The Records mission is to accurately apply legal document information to DOC, the public, and offenders so they can trust established jurisdictions. The Washington State Department of Corrections is seeking a detail oriented and collaborative individual to join the Warrants Unit as a Correctional Records Technician (CRT)! The goal of this position is to maintain the security, accuracy and control of physical and electronic DOC Secretary’s Warrant records within the agency. 

As a Correctional Records Technician, you are tasked by the agency to be the custodian of records. In this role, you will support the DOC's mission, vision and commitment by processing all DOC Secretary's Warrant records for individuals who are on escape or abscond status from confinement or within the community. Additionally, you will assist DOC staff and law enforcement in the apprehension and extradition of individuals with active DOC Secretary's Warrants and serve as the DOC after-hours contact for immediate/critical issues and action(s) needed for law enforcement regarding individuals under DOC jurisdiction.

The candidate of choice must have exceptional confidentiality skills while also analyzing and solving problems under highly stressful or adverse situations. 

A completed application packet will include:

• A cover letter regarding your interest in this position with our agency
• A detailed resume
• Three professional references

Application Process
To begin the online application process:

• Click the green 'Apply' button on the job posting and sign in or create an account.
• Complete your application.
• Please be sure to attach the following to your application:
  1. A cover letter outlining how you meet the qualifications for this position,
  2. A detailed chronological resume; and
  3. At least (3) three professional references - A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
• Click "Accept & Submit" to submit your application.

Incomplete application packages may disqualify an applicant from the application process.
We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

Position Duties

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a Correctional Records Technician, some of your duties will include: 

• Maintain the security, accuracy and control of physical and electronic DOC Secretary’s Warrant records which could include: 
  • Receiving, inputting, validating and removing DOC Secretary’s Warrant and other information into and from OMNIXX and OMNI database systems in support of Community Corrections Officers (CCO's), Indeterminate Sentencing Review Board {ISRB), Interstate Compact and Prisons caseloads and in compliance with DOC Policy, WSP ACCESS Operations Manual and FBI/CJIS Security Policy
  • Editing, modifying and supplementing DOC Secretary's Warrant records to ensure complete and accurate information is recorded
  • Verifying electronic database information against source documents and resolve problems that relate to DOC Secretary's Warrants
• Assisting DOC staff, law enforcement and other stakeholders by providing exceptional customer service, effective communication and thorough/timely request processing to include:
  • Monitoring, processing and responding to emails received in the Warrants Unit Outlook mailbox
  • Correspond with appropriate DOC staff, law enforcement and jail/prison staff to resolve discrepancies or other issues related to DOC Secretary's Warrants or Holds.
  • Confirm jurisdiction, validity and extradition limitations of DOC Secretary's Warrants for law enforcement agencies and DOC staff.
  • Issue authorization teletypes to detain/arrest individuals on DOC Secretary’s Warrants, locally and nationwide, to jail/prison facilities.
• Other duties as required relating to the operation effectiveness of the Warrant Unit

Minimum Qualifications

What we need (required qualifications):

• High School diploma or equivalent
• One (1) year of experience maintaining or processing records including but not limited to: medical/dental records, legal records, property records, administrative records, clerical records, etc.

*Note: For the purpose of this position, maintaining and processing records is defined as the entry/input, review, removal, upkeep, electronic retention, and hard copy retention records in a professional setting.

• One (1) year of experience in customer service 
• Must respect and maintain confidentiality
• Demonstrated ability to effectively communicate with co-workers, the public, and criminal justice agencies 
• Demonstrated ability to analyze and solve problems under highly stressful or adverse situations
• Demonstrated ability to multitask effectively

What will make your application stand out (preferred qualifications): 

• One (1) year experience maintaining or processing offender records such as legal files, property files, grievance files, administrative files, medical files, parole files, counselor or custody files in a government law enforcement office, court setting, or an adult or juvenile correctional agency
• College-level course work in criminal justice, business administration, accounting, social science, or a related field 
• Knowledge of criminal history processing
• One (1) year of experience providing customer service working in a 911 dispatch or other type of call center environment
• One (1) year of experience working within the Offender Management Network Information (OMNI) program 
• Intermediate level proficiency in Microsoft Office programs to include: Outlook, Word, Excel, and SharePoint 
• Washington State Patrol ACCESS certified

*Note: Offender records are defined as records containing certified copies of the original documents, relating to the offender's crime and sentence. Offender records are not property files, grievance files, administrative files, treatment files, slough files, parole files, counselor files or custody files

Other Qualifications

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position. 
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.   If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
  **Please note:  Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. 
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. 
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. 
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.  When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

What We Offer: 

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.   Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] . For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

Benefits

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note:  If the position offers benefits which differ from the following, the job posting should include the specific benefits. 

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP).  This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays 
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. 

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave 
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. 

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.  

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave 
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Supplemental Questions

Required Question

Agency Information

EmployerState of WashingtonAddress View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504 Website http://www.careers.wa.gov