CPD Student Assistants: Data & Systems, Employer Engagement, Career Education (Student)

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Job Description Summary

Responsibilities

• Provide exceptional customer service in person, by phone, and through email communications.
• Welcome and assist students, employers, alumni, faculty, staff, and visitors in a professional manner.
• Check students into Handshake for appointments, drop-ins, workshops, and career events.
• Maintain a clean, organized, and professional front office environment.
• Receive, sort, and distribute mail and departmental materials.
• Monitor inventory and assist with ordering office supplies as needed.
• Support documentation, research, data entry, and administrative projects.
• Assist with in-person and virtual events, including setup, registration, check-in, logistics, and event breakdown.
• Perform other duties and special projects as assigned.

• Assist with career programming, presentations, workshops, tabling events, career fairs, and networking events.
• Provide basic guidance and referrals related to career resources and services.
• Support Handshake operations, including appointment scheduling and document management.
• Assist with maintaining and updating career resources, presentations, handouts, website content, and marketing materials.
• Participate in required training and professional development activities.

• Assist with data entry, validation, cleanup, and reporting activities.
• Support preparation of datasets through review, organization, and quality checks.
• Create and maintain spreadsheets, lookup tables, and reports using Microsoft Excel.
• Assist with importing, exporting, and maintaining data across various career platforms and systems.
• Support ongoing documentation and reporting projects while maintaining data integrity and confidentiality.

Required Qualifications

• Strong customer service and interpersonal skills.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and professionalism.
• Ability to manage multiple responsibilities and meet deadlines.
• Basic proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to learn new technologies, software platforms, and office procedures.
• Ability to work independently and collaboratively in a team environment.
• Reliable, punctual, and dependable.

Desired Qualifications

• Previous experience in customer service, office administration, student leadership, peer advising, or event support.
• Experience with Microsoft Excel, including formulas, sorting, filtering, and data organization.
• Familiarity with career-related platforms such as Handshake, LinkedIn, or similar systems.
• Experience managing social media platforms, creating presentations, or developing marketing materials.
• Strong analytical, research, and problem-solving skills.
• Experience working with data, reporting, spreadsheets, or dashboards.
• Interest in career development, higher education, employer relations, business operations, or student services.
• Ability to adapt to changing priorities and support multiple functional areas.

Special Instructions to Applicants

Is Federal work-study required?