Credit Risk and Collections Sr. Analyst

PFS Company Statement:

PFS is a global commerce services company. We help leading brands deliver exceptional commerce experiences worldwide. We are a diverse team with distinct interests, skills, and backgrounds collaborating across all facets of commerce—from business consulting and design to technology and operations. Together, we take pride in performing at our best to produce the best possible results for our client and their clients.

Company Vision:

1. We will provide a Full Commerce Solution
2. We will be World-Class at Every Service we offer
3. We will engage with our clients as a Strategic Partner 

Senior Analyst, Credit Risk and Collections

PFSweb is currently searching for Senior Analyst, Credit Risk and Collections to join the accounting team, reporting to the Manager Global Revenue. This role is responsible for credit and collections activities within the department. This role is responsible for the daily collections and account analysis to ensure customer accounts are current. This role will continually assess and monitor the overall financial viability and credit worthiness of our business partners/customers/clients in accordance with policies and guidelines.

Responsibilities

• Contact customers for past due, open issues and proactive invoice payments
• Establish excellent relationships with customers to ensure future payment compliance
• Make credit decisions on daily basis by releasing credit holds for assigned accounts
• Assist with month-end and quarter-end close deliverables including preparation of monthly management reporting and bad debt reserve recommendations
• Works collaboratively with business owner on specific client and/or contracts to potential business credit risk.
• Reviews Dun & Bradstreet reports and financial statements (if available) to conduct a credit assessment to determine if there are indications of poor payment and credit history.
• Throughout the year, analyzes all the above information for risk assessment and discusses with management as needed.
• May perform credit risk evaluations including financial statement analysis and analysis of data obtained from bank and trade references.
• Full collections responsibility for US & Canada AR
• Schedule & host conference calls with business partner and customers as needed to discuss account
• Attend internal weekly collections meetings to review account status and recommend corrective actions on past due accounts
• Drive customer account reviews with management
• Document and communicate collection status on all accounts on a weekly basis or as needed
• Coordinates collection of appropriate data and distributes AR reports to management
• Provides accurate input to cash management process by forecasting expected customer receipts
• Resolution of discrepant invoices, reconciling and matching debits/credits
• Special projects, ad-hoc reporting and analysis, and other duties as assigned

Qualifications

• Bachelor’s degree in Accounting or Finance, required
• 3 – 5 years’ experience in high volume, global AR, credit & collection environment or related field, required
• Strong credit background - understanding of fundamental credit analysis, including ability to research industries, competitive positions, and financial statements
• Strong, professional and courteous telephone presence, with the ability to foster excellent relationships with internal and external customers
• Dun & Bradstreet and ERP knowledge
• Business acumen that affords you proficiency in business writing and speaking in English; If you know other languages, that would be a plus

Personal Characteristics

• Extremely motivated self-starter with a proactive personality who is able to work independently or with multiple teams including Sales, Order Operations, Credit and other customer related teams
• Excellent MS Excel skills required
• Excellent organizational and follow-through skills.
• Attention to detail with the ability to establish work routines and prioritization to ensure maximum daily collection efforts
• Excellent interpersonal and communication (writing, oral, and presentation) skills to establish and maintain collaborative work relationships at all levels within the Company
• Highly motivated, results oriented, able to perform independently and effectively with the ability to drive continuous improvement.
• Strong work ethic and desire to exceed expectations

Pre-employment background screening will be conducted.

PFSweb Inc. is an EEO/AA - M/F/Disability/Protected Veteran Status employer.

Job Details

• Tracking Code: 7771-651
• Job Location: Allen, Texas, United States
• Position Type: Full-Time/Regular