Wellmark, Inc.
Des Moines, Iowa

Customer Advocacy Specialist - Escalations and Complaints

HybridPosted 1 week ago

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Job details

Location
Des Moines, Iowa
Work type
Hybrid
Posted
1 week ago
Apply on
jobs.smartrecruiters.com

About this role

High school diploma/GED and 3+ years in health insurance operations or 4+ years handling complaints in a regulated industry; strong communication, de-escalation, organization, analysis, and regulatory knowledge required.

What you'll do at Wellmark, Inc.:

  • resolving complaints
  • analyzing feedback
  • recommending improvements

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About Wellmark, Inc.

Wellmark, Inc.
Des Moines, Iowa