Customer Engagement Analyst Intern (175971)

Colgate-Palmolive is a global consumer products company specializing in consumer and pet care products. The Customer Engagement Analyst Intern will collaborate with regional teams to apply segmentation analytics, develop customer engagement and demand-planning dashboards, support analytics tool implementations, and improve supply chain data and processes.

What you'll do:

• Work with regions and support subsidiaries use of analytic tools
• Deliver analysis that provides insights for improving customer data & collaboration
• Support and coordinate new tools implementation, innovations and processes; implementation like Data Studio, Big Query, Snowflake & Domo and Sigma
• Manage, update and share standardized analytics and reports to the subsidiaries and divisional CS& L team
• Communicates frequently with the Regional CBS Leadership team and Local CS&L on service KPI achievement and important customer engagement steps
• Support the regions on customer inventory tracking
• Align data analytics initiatives with organizational goals and transformation objectives
• Lead the collection, analysis, and interpretation of data to support decision-making
• Collaborate with regions to understand their needs and requirements
• Ensure the integration of analytics solutions with existing systems and processes
• Facilitate training and communication to ensure smooth transitions and adoption of new tools, dashboards
• Oversee master data management and ensure data integrity within supply chain processes

What they're looking for:

• Currently pursuing a degree in Computer Science, Data Science, Information Systems, Supply Chain Management, or a related field
• Must be available to work hybrid at our Overland Park, KS office location throughout the entire internship
• Must be available to work 20 hours/week during the academic semester
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities
• Travel Requirements Up to 10%
• Knowledge of analytics tools such as Domo, Sigma, Experience in create dashboards in DOMO, Google Business Suite, Sigma Computing tools
• Knowledge of working massive data and simplification

Benefits:

• Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements.
• Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
• A minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours), prorated based on the employee's hire date within the calendar year.
• 13 paid holidays.
• Paid sick leave adjusted based on role and location in accordance with local laws.