Job details
- Location
- Fort Hood, Texas
- Work type
- Onsite
- Compensation
- $31,200 - $43,181/yr
- Posted
- Sep 29, 2026
- Apply on
- sjobs.brassring.com
About this role
United States - Texas - Fort Hood
Intermittent
Job Description
As a Customer Experience Expert in Apparel & Accessories, your eye for trend will help our customers discover new looks and bring their definition of style to life with confidence. Your love for fashion and excitement to share your apparel and accessory expertise and tips will help our customers find the perfect outfit for every-day and special occasions, while also helping them find the perfect accessory to complete their look. Our customers will find it easy and fun to shop apparel and accessories thanks to your expertise and trend-savvy advice.
So what can you expect as a Customer Experience Associate – Apparel & Accessories at the Exchange?
So what can you expect as a Customer Experience Associate – Apparel & Accessories at the Exchange?
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the apparel/accessory area to let them know you’ll be right with them
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate pieces that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Qualifications
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Retail experience preferred
Facility Name
HOOD CC MAIN STORE
Job Tier
0
Supervisor
No
Job Qualifications
Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Salary Minimum
$15.00
Salary Maximum
$20.76
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