Notion
New York City or San Francisco

Customer Experience Strategy & Operations Lead

Onsite$230,000 - $270,000/yrPosted Jun 15, 2026

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Job details

Location
New York City or San Francisco
Work type
Onsite
Compensation
$230,000 - $270,000/yr
Posted
Jun 15, 2026
Apply on
jobs.ashbyhq.com

About this role

8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.

What you'll do at Notion:

  • owning strategy
  • tracking metrics
  • automating processes

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About Notion

Notion
New York City or San Francisco