Army & Air Force Exchange Service
Illinois

Customer Experience Teller

Onsite$31,200 - $42,182/yrPosted 3 days ago

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Job details

Location
Illinois
Work type
Onsite
Compensation
$31,200 - $42,182/yr
Posted
3 days ago
Apply on
sjobs.brassring.com

About this role

Job Description

As a Customer Service expert, you are the face of what we stand for. You will help our customer feel the 
difference in their Exchange shopping experience by providing a frictionless experience while assisting 
customers with refund/exchanges, questions and complaints. You’ll help customers feel welcomed and 
become a multitasking superstar – starting conversations, making connections, and efficiently serving 
each customer will be your expertise. So what can you expect as a Customer Experience Associate –
Customer Service Expert at the Exchange? 
 Greet every customer with eye contact and smile in your authentic way
 Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll 
be right with them
 Complete transactions accurately and efficiently while engaging customers in appropriate 
conversation
 Help customers by following the proper procedure for returning/exchanging merchandise with 
grace and ease, assuming best intentions and apologize for inconvenience
We know that you can work anywhere. However, working at the Exchange is the start of something 
great! While you make it easy for our customers, we focus on you and your development! Our people 
make us who we are. We want to see you grow, so we put growing together at the forefront of 
everything we do. It is our duty to provide you with the tools and resources that you need to succeed. 
Joining the Exchange means joining a team that is devoted to you!

Employment Category

Regular Part Time

Job Tier

0

Job Qualifications

Cash handling, accounting, and/or bookkeeping experience is required. Must possess knowledge of and ability to operate standard accounting machines


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Supervisor

No

Facility Name

SCOTT MAIN STORE

Salary Minimum

$15.00

Salary Maximum

$20.28

Exchange Location

United States - Illinois - Scott AFB
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About Army & Air Force Exchange Service

Army & Air Force Exchange Service
Illinois