Customer Insights & Analytics Analyst

Dollar Tree Stores is seeking a Customer Insights & Analytics Analyst to provide internal and external data for uncovering opportunities across their categories. The role involves delivering actionable insights, supporting strategic initiatives, and assisting in customer research to drive traffic and sales.

What you'll do:

• Support the development and execution of merchandising strategies and decision making by delivering timely, accurate, and actionable insights derived from syndicated data and customer research
• Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research
• Assist in the development and maintenance of daily and weekly standardized reporting
• Organize and evaluate large data sets to assist with the development of 'white space' and assortment recommendations to drive traffic and sales
• Assist with senior leader presentations by preparing data driven content
• Assist in customer research initiatives to inform marketing strategies and optimize campaign effectiveness
• Help lead training efforts with merchandising and marketing resources to promote best practices in data interpretation and usage
• Identify, prioritize, and initiate data collection process improvements to improve team efficiency

What they're looking for:

• Bachelors Degree (BA / BS/ BFA) or equivalent, and 1-2 years experience
• Excellent analytical and problem solving skills. Able to generate and evaluate hypotheses and create narratives for senior leaders
• Detail-oriented. Comfortable working with numerical data and information
• Strong written and verbal communication skills
• Demonstrated initiative, independent thinker and worker
• Team player in a collaborative environment
• Deadline oriented. Ability to anticipate and address conflicts, to skillfully negotiate, and deliver great outcomes
• Advanced skills in Microsoft Office products especially Excel and PowerPoint
• Must be willing to relocate to Chesapeake, VA
• Applicants must be authorized to work in the United States on a full-time basis. The company is unable to sponsor employment visas for this position at this time or in the future

Benefits:

• Health, Dental, & Vision
• A flexible spending account
• Life and disability insurance benefits
• A 401k plan
• PTO
• Paid holidays annually
• An employee stock purchase plan