Customer Service Analytics & Insights Analyst

Remote$150,000 - $230,000/yrPosted 1 week agoLikely sponsors

Job details

Work type
Remote
Compensation
$150,000 - $230,000/yr
Posted
1 week ago
Apply on
explore.jobs.netflix.net

About this role

Bachelor's degree in quantitative field or equivalent; 4+ years analytics/insights/forecasting experience; SQL and spreadsheet modeling proficiency; understanding of forecasting concepts; experience analyzing customer contact data; strong communication; demonstrated GenAI tool use.

What you'll do at Netflix:

  • interpreting demand forecasts
  • conducting contact-driver analysis
  • packaging findings

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About Netflix