Customer Service Analytics & Insights Analyst
Job details
- Work type
- Remote
- Compensation
- $150,000 - $230,000/yr
- Posted
- 1 week ago
- Apply on
- explore.jobs.netflix.net
About this role
Bachelor's degree in quantitative field or equivalent; 4+ years analytics/insights/forecasting experience; SQL and spreadsheet modeling proficiency; understanding of forecasting concepts; experience analyzing customer contact data; strong communication; demonstrated GenAI tool use.
What you'll do at Netflix:
- interpreting demand forecasts
- conducting contact-driver analysis
- packaging findings
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