Customer Service Coordinator
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Apply to Customer Service Coordinator at Jaguar Land Rover NorthfieldJob details
- Location
- Northfield, Illinois
- Work type
- Onsite
- Posted
- 1 week ago
- Apply on
- careers.hireology.com
About this role
Fields Jaguar Land Rover Northfield is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.
Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
https://fieldsautogroup.hireology.careers/
What We Offer
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k), Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and Wellness, Saturday Lunches, Discounts on products and services; Sundays off.
Responsibilities:
- Meet and greet customers professionally in-person & on the phone
- Create and set appointments for service
- Provide basic information to callers who have general inquiries
- Handle customer complaints with integrity and poise
- Provide general administrative and clerical support, including mailing, scanning, faxing, and copying
- Maintain office supplies for a specific location
Qualifications:
- Must be available to work every Saturday
- Excellent communication and organizational skills
- Experience using Microsoft Office suite
- Ability to work effectively with customers, vendors, and employees while handling multiple tasks simultaneously
- Must be willing to submit to a drug screen & background check