Junction

Customer Support Associate

Remote$50,000 - $70,000/yrPosted 6 days ago

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Job details

Work type
Remote
Compensation
$50,000 - $70,000/yr
Posted
6 days ago
Apply on
jobs.ashbyhq.com

About this role

2+ years of B2B2C SaaS support experience; strong written and verbal communication; ability to work in a high-volume queue; US Eastern Time zone residency; no visa sponsorship available.

What you'll do at Junction:

  • resolving customer issues
  • triaging tickets
  • documenting knowledge

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About Junction