AIA Contract Documents
Customer Support Specialist
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- Work type
- Remote
- Compensation
- $52,000/yr
- Posted
- yesterday
- Apply on
- jobs.ashbyhq.com
About this role
1+ year direct frontline customer support in software/SaaS; phone, email, chat support; software troubleshooting; clear communication; ability to work assigned shift 9am-6pm or 10am-7pm ET; reliable high-speed internet; remote work environment.
What you'll do at AIA Contract Documents:
- answering customer inquiries
- troubleshooting software issues
- documenting interactions
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