Cyber Detection and Response Analyst

The Executive Office of Technology Services and Security is the Commonwealth of Massachusetts’ lead enterprise technology organization, overseeing technology services, digital infrastructure, and security operations. The Cyber Detection and Response Analyst I supports Security Operations Center activities including incident triage, threat detection, response, remediation, security monitoring, investigations, and security awareness initiatives.

What you'll do:

• Managing day-to-day security monitoring, and IR activities, including but not limited to SIEM monitoring, Endpoint Detection and Response using Palo Alto’s Cortex XDR, notifying agencies of potential malicious activities, managing, and/or maintaining security incident response practices
• Assist in detection and incident response functions including, but not limited to, Security Incident Reporting tickets, customer and constituent notification, tracking, and reporting. Conduct and/or participate in agency, state, regional, and/or national cyber security incident simulation exercises
• Monitor, report, and respond to anomalous Internet, Extranet, and/or Intranet activity related information provided through internal operations and/or credible external third-party threat intelligence organizations. Work with EOTSS customer organizations and EDR vendor to test software revision, EDR client file updating, and/or EDR related status reporting
• Assist in the development and delivery of cybersecurity education and awareness initiatives on behalf of state government
• Review third party alerts to maintain overall situational awareness of security issues affecting Commonwealth agencies, EOTSS customer organizations, and/or MS-ISAC members
• Conduct research into new threats that may affect Commonwealth agencies, EOTSS customer organizations, and/or local entities
• Provide and promote security awareness. Assist in phishing campaigns for all users across the Commonwealth while furthering overall security awareness programs
• Support the preparations of security reports to management on security system activities and performance utilizing enterprise security tools (Tenable, DHS, Expanse, etc.)
• Support troubleshooting security related problems
• Other duties and responsibilities as assigned

What they're looking for:

• • TCP/IP, VLANs, computer networking, routing, and switching
• • IDS/IPS, penetration and vulnerability testing
• • Windows and Linux operating systems
• • Network protocols and packet analysis tools
• • Cloud computing (AWS/AZURE/GCP)
• • Understanding of Proofpoint and other email security tools
• • Critical thinking and problem-solving abilities
• • Capability to communicate and listen to needs from organizational stakeholders
• • Bachelor's Degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience
• Applicants must have (A) at least one (1) year of full-time or equivalent part-time experience in the field of information technology security, or (B) any equivalent combination of the required experience and the substitutions below
• I. An Associate's degree in a related field may substitute for the required experience
• • Knowledge of SIEM (Security Information and Event Management) Splunk Preferred

Benefits:

• Hybrid work arrangement combining in-office workdays and work-from-home days as needed